It is not. The increase in NA wait time in this quarter started on 5/19.
At exactly the same point in Q1, on 2/19, the wait time was decreasing, not increasing (and did not start increasing until
after the end of Q1 - 13/02 - almost two weeks later than 2/19).
The wait time at the same point in Q4 2015, on 11/19 was also decreasing, not increasing (and did not start increasing until
after the end of Q4 - 12/12 - almost 3.5 weeks later than 11/19)
My apologies, apparently facts are "overly bullish" - we are in dire need to balance them using perfect logic...
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