I'll just toss my 2 cents onto the pile, since so many "fanbois" are chiming in claiming that the OP is unreasonable or making things up.
I've have my car since May 2014 and have been a vocal proponent of the company on my blog and Twitter. I wrote a number of articles and reviews for Teslarati and I'm the admin of our local Facebook group. You can click through my post history or my footer for my "credentials."
I've done "all the right things" re: my battery and have the benefit of comprehensive knowledge about the car and the experiences of many of my fellow local owners, many of whom I know of their complete service history. We were the "frontier" of the Tesla wave back in 2014 and absent reliable Ranger service or local facilities, we had to support each other... forming a strong bond in our group.
The MCU having a fatal flaw that Tesla refuses to repair (only offering full $$ replacement) is not debatable. That is a fact.
The capping and charge rate alterations are not debatable. They are fact.
Tesla removing functions from older cars for no reason other than neglect (TPMS reset and removal of battery preconditioning) or malfeasance is not debatable. That is a fact.
The ethical/moral question regarding whether they have the right/obligation to alter the core functionality of a car to prolong it and escape warranty claims all depends on your point of view.
I bought a car (and some stock), but I didn't buy it with the expectation or intention of giving the company a pass on their product. It absolutely is the best car I've ever had and I love it-- and still fully intend to run it until it drops-- but the software downgrades are a major concern and I've begun tempering my recommendations with the caveat that the spec sheet only reflects current marketing.
That everything about the car is subject to change for the entirety of ownership was, at first, hugely exciting. But now I am experiencing the dark side of that. AS WILL ALL OF YOU EVENTUALLY. <-- not a fact, but a very safe deduction, if the current legal challenges to Tesla's actions are not resolved favorably to owners.
There also needs to be some serious doses of reality for some of you. Again, few were as vocal in their enthusiasm for the cars than I have been, but I've also tried to hard to avoid a swerve into cult territory and have a long history of criticisms where I felt it was necessary. And the idea that "just a few minutes more" on a road trip, at each charging session, is acceptable... well, that is NOT a fact. My time has value, especially when my car is full of family who ALSO value their time.
For all the drama-queen statements about how you'd do anything to avoid gas, I don't agree. I've always insisted that the Tesla must serve FIRST as a good car and second as an EV. Since Tesla compromised my charging, I did the quick mental math on our yearly Thanksgiving journey that I could make an absolutely effortless road trip in my Subaru (which is quieter and has better seats, among other perks) for a single stop and about $50 in gas, compared to hours of charging and worrying about range being affected by snow/ice/wind. The Tesla has usually made this trip -- but no more. Yeah, I had to touch a gas pump... but really, get over yourselves. It's not ebola. I saved at least 2 hours in travel time on a 10 hour trip (roundtrip), as estimated by a friend who took the same route, in the same config, a few days earlier. $50 well spent, even without factoring the peace of mind knowing I could make my destination nonstop if I wanted to.
Tesla Pittsburgh on Twitter
My Tesla remains the car of choice for regional trips (like fetching my son from college later this week-- which used to require just 20 minutes at the Supercharger but now requires about 45+, though the display blatantly lies now:
Tesla Pittsburgh on Twitter), but I think the era of long distance travel is over because my Outback is just way better at it... 10 minutes and I'm gone and without any concerns or mental fatigue trying to figure out how far I'll get.
That is **NOT** what I was buying into back in 2014.... the dream isn't dead, but it's definitely disabled.
After 5+ plus years of loving my Tesla, I've come to the conclusion that local/regional/daily commutes are hands-down dominated by the Tesla (until there's a viable competitor), but the actions of the company in the last year or so are helping me rediscover the joys and ease of long-distance travel by gas. I save so much during the year, that I can spare a couple bucks when time matters.
That is Tesla's current legacy in my family. I hope they work harder in the future to change it. They are leaving the door WIDE OPEN to lose many of their earliest supporters if another mousetrap comes along.