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2017.50.13 550ee35 "Supercharging Option Not Enabled"

MarkS22

Member
Apr 6, 2015
796
1,985
Morris County, NJ
So, I installed 2017.50.13 550ee35 and don't see anything different. (Was the "screen cleaning mode" there before on the settings?) There were no release notes.

When I returned to my car (which was plugged it), I saw an interesting message:

"Unable to Charge. Supercharging Option Not Enabled."

Now, I'm on my home (mobile charger) and it's still charging, so this appears to be a bug. However, I found it interesting to pop up a warning that there's a "Supercharging Option" cause could prevent the vehicle from charging.

Could this mean future Model 3 owners can opt-out of Supercharging? Or purchase a "Supercharging Option"? It's interesting that this appears immediately after upgrading while doing a normal charge. But the error was programmed in there for some reason.
 

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Msjulie

Active Member
Jun 26, 2016
2,425
1,734
Monterey Bay Area
I sure hope super charging still works - I'm taking my car on a road trip this Friday and it will be pretty sad to run out of charge cause of some software buglette
 

MP3Mike

Well-Known Member
Feb 1, 2016
15,150
32,457
Oregon
When I returned to my car (which was plugged it), I saw an interesting message:

"Unable to Charge. Supercharging Option Not Enabled."

Now, I'm on my home (mobile charger) and it's still charging, so this appears to be a bug. However, I found it interesting to pop up a warning that there's a "Supercharging Option" cause could prevent the vehicle from charging.

Could this mean future Model 3 owners can opt-out of Supercharging? Or purchase a "Supercharging Option"? It's interesting that this appears immediately after upgrading while doing a normal charge. But the error was programmed in there for some reason.

Or could it be the start of Tesla implementing what is necessary to prevent Supercharger abuse? (I.e. disable Supercharging on commercial vehicles that are abusing Superchargers.)
 
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MarkS22

Member
Apr 6, 2015
796
1,985
Morris County, NJ
did you update while charging.. seems like a bug during the install

Yes, I’m always plugged in while updating. But I was on my home charger, not a Supercharger. I’m sure it was a bug, but that message is clearly hardcoded into the firmware. That’s what I found most interesting. What does “Supercharging option not enabled” suggest?
 

pjw65

Member
Mar 19, 2016
208
144
Switzerland
did you update while charging.. seems like a bug during the install
Yes that's an old bug already seen on Model S. I would recommend to unplug during update.
Best you can do now is reboot your Tesla (don't know for Model 3 in S/X you have to press both scroll wheels and both up buttons until reboot happens). I recommend this after every software update.
 

MarkS22

Member
Apr 6, 2015
796
1,985
Morris County, NJ
Yes that's an old bug already seen on Model S. I would recommend to unplug during update.
Best you can do now is reboot your Tesla (don't know for Model 3 in S/X you have to press both scroll wheels and both up buttons until reboot happens). I recommend this after every software update.

It disappeared after I unplugged and replugged. I’ve also since rebooted. Yes, it’s the same as the S/X with holding the steering buttons.

I did note that, unlike the S/X, turn signals do NOT work on the 3 while rebooting.
 

run-the-joules

Active Member
Aug 13, 2017
3,635
6,498
SF Bay
Dumb question but is this just rolled out at random? I'm on 50.12.

I don't think I've ever seen a plausible theory on how it's done.

I will note that the car has been basically pestering me to do the update though, I've gotten 3 push notifications to my phone since last night.
 

kbecks13

Active Member
Dec 27, 2017
1,914
2,263
SoCal
Dumb question but is this just rolled out at random? I'm on 50.12.

People who are at Service Centers generally get the newest update as part of their visit. There's a line on the invoice which will typically say "pushed to latest firmware", right below "filled up washer fluid". It's pretty cool that they can do something like that IMO :)
 

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