So I was driving home today in my Model X on Lawrence Expressway in Santa Clara, CA and stopped at the red light. When the light turned green, I pushed on the gas and noticed that the car did not move and put itself into park and threw up a bunch of warnings on the dash and on the main screen.
I put on the blinkers, called Tesla Roadside and they asked that I restart the vehicle by holding the 2 control buttons on the Steering Wheel, however by doing so, would stop the blinkers from blinking. I felt that would've been unsafe because I was in Lane 2 heading southbound on an 8-lane expressway, and cars were coming from behind me pretty fast.
Roadside asked that I call 911, which I did, and they then sent a tow truck to get me out of my situation. Luckily this whole ordeal took an hour from when the car failed, to the tow truck arriving. I captured a video of what happened:
With this happening, I'm beginning to lose faith in my Model X and in Tesla. I counted my Service Records, and my car has been in the shop 7 times, 8 counting this one. That's about a visit to the Service Center every 1.5 months in my ownership. The last major visit to the Service Center was because my Driver's Door WOULD NOT OPEN when I arrived home from work. Pushing on the exterior door and pulling the interior door did nothing, and was on the phone with Roadside for an hour until we found a way to forcibly pry the door open so I could get out.
Sorry had to vent, just very frustrated.
I put on the blinkers, called Tesla Roadside and they asked that I restart the vehicle by holding the 2 control buttons on the Steering Wheel, however by doing so, would stop the blinkers from blinking. I felt that would've been unsafe because I was in Lane 2 heading southbound on an 8-lane expressway, and cars were coming from behind me pretty fast.
Roadside asked that I call 911, which I did, and they then sent a tow truck to get me out of my situation. Luckily this whole ordeal took an hour from when the car failed, to the tow truck arriving. I captured a video of what happened:
With this happening, I'm beginning to lose faith in my Model X and in Tesla. I counted my Service Records, and my car has been in the shop 7 times, 8 counting this one. That's about a visit to the Service Center every 1.5 months in my ownership. The last major visit to the Service Center was because my Driver's Door WOULD NOT OPEN when I arrived home from work. Pushing on the exterior door and pulling the interior door did nothing, and was on the phone with Roadside for an hour until we found a way to forcibly pry the door open so I could get out.
Sorry had to vent, just very frustrated.