Backup camera went black

[run-the-joules]

So much for "you never go back"

 

[BrakeDome]

My backup camera was back this morning. I thought for sure it was gonna need service because nothing I did would bring it back as it did for others. But it seems all fine now.

Mine blacked out again today. This time manually turning it on and off didn’t work, switching to P, D, or R didn’t help either. A hard reset didn’t do anything. I’m mildly annoyed to say the least.

 

[bayarea_joe]

My Model S and coworker's have the same issue as well. Sometimes it happened a few times throughout the day. It's very annoying. I wish there is a way to revert the firmware to the previous version before this disaster.

 

[mswlogo]

Mine blacked out again today. This time manually turning it on and off didn’t work, switching to P, D, or R didn’t help either. A hard reset didn’t do anything. I’m mildly annoyed to say the least.

It will likely be back in the morning.

 

[philalonso]

The backup camera on my Model 3 would not work on my drive home yesterday. After switching gears and rebooting, the white lines returned, but no camera.

Is the software version listed on the homepage of the mobile app?

 

[Prunesquallor]

The backup camera on my Model 3 would not work on my drive home yesterday. After switching gears and rebooting, the white lines returned, but no camera.

Is the software version listed on the homepage of the mobile app?

Yes, at the bottom.

 

[Moeshorzon]

Happened to me too. I’m on 50.6 and have been for a few days. Hoping it comes back in the morning.

 

[ivan801]

I think we all agree that the issue comes and goes. In my experience it only lasts until I re-start the car. Has anyone had this as a long-term failure (more than a day or two)?

 

[Tron 3]

No reoccurrence since the one time.

I don't see it as a disaster, just a small ripple in an otherwise placid sea.

The car has continued to evolve, which I see as a massive benefit. It's better than when I bought it.
I also own an internet connection laser engraver which has continued to improve admirably over the two years I've own it.
Pushed software updates will sometimes have a bug, that's why we put that little piece of rubber on the end of a pencil... Welcome to Earth.

 

[whydontwe]

Happened to my MR3 a couple of days ago. I did the steering wheel button reset, nothing. I did the shutdown from the screen, nothing. After a couple of hours, started working. Definitely a software issue, in my opinion.

 

[Casmium]

Happens occasionally, sometimes opening and closing the trunk helps, or it usually will just come back the next time.

 

[JBT66]

I’ve had this happen twice now on 50.6 I’ve never had the problem before.

 

[SummerRain]

Happened to me twice. Fix it by resetting

 

[gaM3changer]

Just had my first occurrence this morning. Drove 50 miles to work using NOA. When I tried reversing into the parking space, I noticed the picture was black with the white guidelines. After I finished parking, I tried the scroll wheel reset, reset with brake and manual power off. Nothing worked, so I called support. I was told that the rear camera is showing up as not being calibrated and will need to be taken into service. Waiting for mobile service to contact me and schedule an appointment.

Not sure what happened. I thought NOA used all the cameras, so having that work with an uncalibrated rear camera is surprising.

LR RWD 50.6 with 3,800 miles

 

[jrad6515]

Just had my first occurrence this morning. Drove 50 miles to work using NOA. When I tried reversing into the parking space, I noticed the picture was black with the white guidelines. After I finished parking, I tried the scroll wheel reset, reset with brake and manual power off. Nothing worked, so I called support. I was told that the rear camera is showing up as not being calibrated and will need to be taken into service. Waiting for mobile service to contact me and schedule an appointment.

Not sure what happened. I thought NOA used all the cameras, so having that work with an uncalibrated rear camera is surprising.

LR RWD 50.6 with 3,800 miles

I have the same problem but I was told that I would need to bring it in to the service center for camera recalibration. They told you it could be done by mobile service?

 

[gaM3changer]

I have the same problem but I was told that I would need to bring it in to the service center for camera recalibration. They told you it could be done by mobile service?

According to phone support, yes. He made the recommendation after seeing that my service center is very backed up. I'm still waiting for the mobile technician to call me for scheduling, so I'll update as soon as I hear back.

 

[GPinzone]

Just happened to me. Service checked on my car remotely and my calibration is fine. Known issue, blah, blah. I hope it will sort itself out.

 

[mrbulk]

For me it seems to rise up again after each recent update. And like others have said, after awhile (or a restart or two or some other sequence) the cam does come back on. Then it goes off again later. Then back on...

Tesla, the Self-Healing (and re-healing over and over again) car!

 

[Glamisduner]

I just had this when I went in for service. They flashed new software and it fixed the issue. Soft and hard reset would not fix it. They even disconnected the battery and that didn't fix it either.

 

[mikebixby]

just had the black backup camera screen for the first time today. two-button reset did not fix it. I'll be patient for a while