Can't connect to Tunein

[joebiker25]

Ever since the latest update a few days ago, connection to Tunein is spotty or non existent. Any one else experiencing this?

ver: 2017.42 a88c8d5

 

[David29]

Several others have mentioned this, in other threads here on TMC and on Tesla groups on Facebook. So you are not alone. As for myself, playing podcasts, which come through TuneIn, has been very problematic since I installed the 2017.42 a88c8d5 last week. Hopefully Tesla knows about the issue and is working on it. I have filed several bug reports, but am always doubtful if and when anyone listens to those.

 

[markn455]

Problem here in two different MS. Finally got something to play this evening on the way home from work. This has been a problem for a couple of days.

 

[idealsol]

I listen to a local news station ( KNX 1070 ) It’s an AM station and on the AM radio the static is horrible
I am now getting the station perfectly on Tunein but only when on WiFi. Once I get on LTE nothing but loading errors

 

[Akikiki]

Its not related to the newer version of software you are on. Tunein has been down for several days now. I'm on an older version of the firmware and won't work on my S either. And won't even work on my iPhone.

 

[cabo]

I called Tesla Service yesterday. They're having software issues with Tunein. Their engineers are working on a solution.
I was told that not all cars are experiencing this problem.
If you are, you might want to contact them to be put the list so they will fix the problem

 

[kmistry1986]

I was having trouble yesterday and it wasn't connecting but when I tried it again this morning it was working.

 

[bonnie]

There are a lot of reports of TuneIn being down in the last few weeks - not Tesla reports, just reports of it not working. I'm not saying it's not a Tesla issue, also, but only pointing out that it seems to be a wider problem than just Tesla.

 

[wayner]

I use TuneIn in my HA system and I haven't had any issues with it.

 

[joebiker25]

it connected on my drive home this evening. fingers crossed...

 

[Akikiki]

Yep, worked for me too. Fingers and toes crossed. (Thank goodness, i only need one foot to drive a Tesla.)

 

[ohmman]

Broken for me as well. Is there any correlation with using our own personal login for TuneIn vs. Tesla's provided login? I'm using my own login. The thing is, when it doesn't connect, I cannot access the option to change the login information and revert to the Tesla default.

 

[Bob LaFerriere]

I can connect but then occasionally it goes quiet for a few seconds with no obvious cause.

 

[JohnnyG]

Myself and others have been having the "Loading Error" issue with Slacker for a week now. Coincidentally, I also got 2017.42 a week ago......
It literally does it at least twice every single time I get in the car. Sometimes it'll happen a half dozen times in one short drive.
I don't use Tune-In, but I'll try it tomorrow to see if it's doing the same.

 

[GoBlue88]

I'm having the same issue. Constant "Loading Error" messages with TuneIn, AND with playing things off of the USB stick. Slacker working fine.

TuneIn didn't work yesterday morning or this morning on my commute to work. However it DID work yesterday evening on my commute home. USB stick is spotty - will work for a song and then I get the "Loading Error" on the next song.

 

[harry]

No Tunein for me over the past week (in Canada).

 

[Blue_Model_S]

Broken for me as well. Is there any correlation with using our own personal login for TuneIn vs. Tesla's provided login? I'm using my own login.

I am using Tesla default login. I too have the problem.

 

[pbleic]

TuneIn and song requests are not working EXCEPT when I am at home on wifi - then they work perfectly. Seems like an issue with the wireless connection. Talked with Tesla service who said that this may be the case. We need to let Tesla know en masse.

 

[JohnnyG]

TuneIn and song requests are not working EXCEPT when I am at home on wifi - then they work perfectly. Seems like an issue with the wireless connection. Talked with Tesla service who said that this may be the case. We need to let Tesla know en masse.

Agreed.... I just informed my SA at the SC. He was glad I contacted him as opposed to the e-mail support people this time, as he says they are known to not be very knowledgeable or efficient. He's pulling my logs and scheduling a visit.

For what it's worse, another thread on here mentioned using Internet Speed Test | Fast.com to test your connection speed on your Tesla. What I found was staggering. I'm averaging between 80Kbps - 190Kbps. My car is a 2015 and has LTE. My buddy's 2014, with 3G, is averaging over 2Mbps.

 

[JayN]

Ever since the latest update a few days ago, connection to Tunein is spotty or non existent. Any one else experiencing this?

ver: 2017.42 a88c8d5

I had the same experience two days ago on my first drive home from Cleveland to Michigan. TuneIn only worked at the dealer