Did you require wifi connection for the reinstall? How long did it take?I ran the software reinstall last night. About to take it for a drive to see if the visualizations, FSD, and TACC are back to normal
The following errors showed when I entered in service mode:
View attachment 992586
Similarly when it happens, I’ll take a screenshot with timestamp and include it in my service appointment. With the timestamp, they’re also able to retrieve the car data at that point in time.
Not sure if wifi was required or not. But I did it just in case. As previously mentioned, if you do not have wifi just connect to a hotspot from your phone.
Update: drove it out, camera recalibration completed, and everything is back to normal
I went back into service mode and still see that APPw_303 error. made a service appointment just to make sure all this is documented while I’m still under warranty. I have a feeling it’s not the end of this.
Also says: "may occur due to an internal condition affecting the Autopilot board or may set temporarily due to aggressive driving".
@terraform did you end up taking your car in to Tesla to have the errors checked out?
So I had the issue 2 weeks back, brought the car in to the SC on 11/20 (just to get the issue documented, in case for the future outside of warranty), I think they just did a charge port door recycle and gave the car back to me per the service notes. 4 days later on 11/24, the FSD visualization started to degrade again. This is the shortest it's been for me. In the past it would be at least 3-4 months before the issue happens again. So I scheduled another SC appointment. The SC did a remote diagnosis and instead of doing the charge port recycle remotely again, they had me bring the car in and the service estimate states that they plan on replacing a "Restraint Control Module - Universal (1512876-00-E)" under warranty (~$350-$400 part based on Google search). Dropped off the car this morning, will see if this will fix the issue permanently
I don't see this issue being discussed much on the forums, so wonder how common it is. If it is indeed a software bug, I would think this issue would come up for frequently in discussions as it would affect the majority (if not all) of the MY/3s...at least those with production runs with similar hardware.
@terraform was this a current SW re-install or factory reset? Tesla tech is suggesting a factory reset, which I am hesitant to try. Thanks.
If you’re referring to the factory reset option in the general settings > service menu, I’ve done it before when selling my Tesla. It’s harmless. The only thing is that the navigation map will need to be updated to the latest map version and it will automatically do it when you have wifi connection. It will initially show your car is located at the Tesla Fremont HQ location until you start driving for a bit and the car’s gps location updates with the satellite.
No, not factory reset. That will reset everything! Use that as a last resort. Do the software reinstall from secret service mode.
Thank you. The tire type/size change reload actually fixed the problem for me. Thanks to everyone for their suggestions.
For 2 days. Now back to the same problem’ no autopilot, no cruise, everything green in service mode. BUT when I preview the cameras in service mode or just the regular menu, only the cabin one shows a picture. The rest are blank. I verified at least the side and rear cams work through blind spot and the backup cam.
I reinstalled to no avail. it has not worked on well-marked roads, l(mired access highways, ANYWHERE. Then, randomly it worked for ONE drive last night from the movie theater home. Again, dead this AM. Service mode is all green, just “view” external cams are black Still.
I've tried removing the flash drive with no luck. Thanks tho.For anyone having this issue... visualizations going away, cameras just black screen when pulled up.... the fix is ridiculously simple for 90% of cases where a hardware fault is not the cause....
UNPLUG YOUR FLASH DRIVE
i struggled with this for a few months... however being a tech nerd i was unwilling to let it go haha, after months of going back and forth with tesla and doing my own diagnostics it seems that the car uses the flash drive as a sort of swap space for the cameras, it doesn't rely on the drive 100% but if present it acts a cache more or less. For whatever reason occationally the drive will become frozen, when this happens it essentially locks up the camera software or something in the thread. without cameras the AP computer essentially goes into standby mode until the inputs are restored and you are left with a dumb smart car.
It is 100% a software issue and unrelated to the quality of the drive, i've used everything from high end samsung ssd drives to cheap usb 2.0 drives, the results always the same.
Ultimately, I just bought a box of 10 cheap 32GB usb 3.0 flash drives on amazon and anytime it happens i just swap to a new drive, this seems last longer than just reusing the same drive, dont ask me why lol.
