Knightshade
Well-Known Member
really, would anyone spend $2K for some vague set of promises that are not in writing.
You mean besides the numerous places the CEO of the company clearly and explicitly and publicly puts it in writing? (and in recording audio linked directly on tesla.com)
The fact Level 1 phone support dudes can't get their answers straight is a story as old as time.
same folks that have other threads reporting "Phone guy told me new cheaper AP includes auto lane change!" (hint: it doesn't) and tons of other examples of calling 5 times and getting 5 different answers.
Why does anyone think the guy who answers L1 support calls knows more than the CEO of the company?
I asked him why my neighbor, who I referred to purchase her car, is getting the equivalent for EAP+FSD for $5000. This or course hurts given that I was told that I would pay less. His explanation: it cost less to send a full software update to my neighbor, then to do a piecemeal update to my car with EAP. Talk about crazy explanations.
Thanks for yet another example of why people probably shouldn't base purchasing decisions on L1 phone support contradicting the company CEO....thanks!