If your preventative measures is what fixes the 12V battery issue, why is Tesla replacing the battery rather than just charge it once it arrives at the SC?
a smart charger like the CTEK desulphates as it charges but that won't do any good if the battery is severely discharged or damaged in any way.
12v lead acid batteries don't like to be taken down to low state of charge. It causes the sulfation to start or can put a cell into a state where it won't accept a charge (dead cell).
By the time you take it to the service center the best thing for them to do is put a fresh battery in.
But after you get that fresh battery if you want to keep it for a few years and not be replacing it repeatedly you will want to charge it in addition to what the car does. The higher average charge level the longer your 12v lead acid battery will last.
Think of it like a heart attack vs surgery vs diet and exercise. The Doctor/service center will do a heart bypass/replace the 12v because that is the emergency fix. The diet/charging can prevent the heart attack/12v failure and prevent having to go in for the surgery. But you'll have to maintain the 12v with the charger as a preventative as often as needed and that will vary based on your driving and idle periods which is the comparative to exercise.
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You said "for those with 12v issues" implying it wasn't every car. If it isn't every car, then the ones who have the issue should get Tesla to fix it. I'm not going to get in to an argument here over whether or not the design is prone to problems, the point is that if your 12v system isn't healthy, keeping a battery charger on it "manually a few times a year" is not the right solution, nor likely very effective.
For those with 12v issues means it is based on the driver/owners habits not just on the car. There is nothing Tesla or any other car company can do to prevent all 12v battery failures but just yelling "fix it" sure as heck isn't going to get it fixed.
You have to address the root cause or you'll just be replacing 12v batteries every 6 to 18 months.
Maybe you should read
Near annual replacement of 12V battery is typical according to Tesla Service Tech and think about it before dismissing my knowledge and experience as incorrect.
Or maybe
12v battery died 250 miles from SC making me pay for 150 mile towing is another angle to consider.
If your car is under warranty and you live really close to a service center maybe you don't care to just let them replace the 12v on a regular basis. Myself I'd consider that wasteful of
materials
time
effort
money
at the least.
If you aren't under warranty or don't live close to a service center a $60 external charger is way cheaper than replacing a $200 battery too often. As a bonus the $60 charger will be usable on every vehicle you own from now until the day they stop using 12v batteries in cars.
As to the "few times a year" depending on your use you may have to do it all the time like every few days or never and every possibility in between. It depends on your usage profile, temps, and such.
I'm saying it takes less effort and money to just charge the 12v using an external device than to deal with having to replace a battery in or out of warranty.