Hawaii Service Center experience

[nanimac]

Of course ours is the best! Stopped by yesterday and Jenny, Felipe, Ric and crew were all accomodating as usual. I called them last week about my cruise control not working in the parts of the zipper lane and Jenny said to reboot but would open a service issue file. Did the reboot and seems to be working although I've only been in the zipper lane once since then. Anyway, Jenny followed up with me when I was there and asked if I wanted to have them look at it. Her and Jimmy had researched the issue but hadn't heard of any other incidents here. Told her they could do it when I get my tires rotated next month. She said to take a screenshot next time it happened so they could isolate the incident. The guys then showed me how to do a bug report...which I didn't know how.

So I basically stopped by to say hi and ask about the X and the whole crew took the time to talk to me...i try not to take up too much of their time but they're always so accomodating...even offering coffee and snacks for the road or if I just wanted to lounge a bit.

I wonder if other SCs go out of their way to provide such great personal service?

 

[Akikiki]

... I wonder if other SCs go out of their way to provide such great personal service?

We are doing a lot of wondering these days. I too wonder. I wonder things about the X. I wonder when we will see cameras replace outside mirrors on the S. I wonder if the Warriors will win another game this season. I wonder if our Service Center has embraced the Aloha spirit or is it primarily a Tesla Motors thing. Hmmm, DSmith's comment after experiencing another/different service center seems to hint that our Service Center is imprinted with Aloha spirit. Whatever/however, I'm just glad we have the team at our Service Center that we do. I appreciate their attention in all things Tesla. Mahalo folks.

 

[nanimac]

We are doing a lot of wondering these days. I too wonder. I wonder things about the X. I wonder when we will see cameras replace outside mirrors on the S. I wonder if the Warriors will win another game this season. I wonder if our Service Center has embraced the Aloha spirit or is it primarily a Tesla Motors thing. Hmmm, DSmith's comment after experiencing another/different service center seems to hint that our Service Center is imprinted with Aloha spirit. Whatever/however, I'm just glad we have the team at our Service Center that we do. I appreciate their attention in all things Tesla. Mahalo folks.

I wonder when dsmith and akikiki are going to upgrade :biggrin:

 

[dsmith2189]

I wonder when dsmith and akikiki are going to upgrade :biggrin:

that's why I did my latest test drive in Las Vegas.

 

[Akikiki]

I wonder when dsmith and akikiki are going to upgrade :biggrin:

I wonder when we will see cameras replace outside mirrors on the S. Hint - Hint

 

[dsmith2189]

I wonder when we will see cameras replace outside mirrors on the S. Hint - Hint

Duct tape and a cell phone. the wait is over.

 

[nanimac]

Anyone know this guy? :wink:

Superior Service: Not just once, but for a Model S lifetime! | Tesla Motors

 

[dsmith2189]

Anyone know this guy? :wink:

Superior Service: Not just once, but for a Model S lifetime! | Tesla Motors

somehow I think this guy is pulling our collective legs.

Several annual services and a couple of other visits where I wanted something changed.

I have my third annual service due in 3 months. how did "this guy" get his car four years before everyone else.
and which couple of other visits is he referring. he was there so many times I thought he was on the payroll. (or worked for consumer reports):biggrin:

 

[Papafox]

Anyone know this guy? :wink:

Superior Service: Not just once, but for a Model S lifetime! | Tesla Motors

Akikiki! Great to hear the story, and I especially liked the part about how quickly you would do it all again. Hmm, those numbers sound mighty familiar.

 

[StephenM]

Anyone know this guy? :wink:

Superior Service: Not just once, but for a Model S lifetime! | Tesla Motors

Nice! Steve's review got linked onto the facebook feed for Tesla Motors too

 

[nanimac]

Nice! Steve's review got linked onto the facebook feed for Tesla Motors too

And Twitter!

 

[Papafox]

And Twitter!

The tweet of Steve's story already has been retweeted 137 times and deemed "favorite" 362 times.

This is going to be a hard act to follow. I wonder who the poor soul is who will be the next customer story? ; )

 

[Papafox]

The tweet of Steve's story already has been retweeted 137 times and deemed "favorite" 362 times.

This is going to be a hard act to follow. I wonder who the poor soul is who will be the next customer story? ; )

Make that 235 retweets and 524 favorites, at last count. Gorgeous photo, Akikiki

 

[Akikiki]

Make that 235 retweets and 524 favorites, at last count. Gorgeous photo, Akikiki

Thanks papafox. But your pictures and your customer story is much better. Very nice. Just like your road trip blog, I enjoyed your story.

 

[Papafox]

Thanks papafox. But your pictures and your customer story is much better. Very nice. Just like your road trip blog, I enjoyed your story.

Well, the numbers are in and team Papafox and Iceman scored 132 retweets and 390 likes on twitter with our stories
And in the other corner, wearing the bright red Model S, is none other than Akikiki who scored 264 retweets and 577 likes
And the victor is ... (drumroll)
Wait, wait, wait, Tesla Motors has just posted another shot of Akikiki's car with one of his famous sayings
This new post already has 212 retweets and 617 likes
Even Elon Musk's mother has retweeted it, for goodness sakes!

A word of advice: be careful stepping into the ring and taking on Akikiki when things Tesla are at stake!

 

[dsmith2189]

Well, the numbers are in and team Papafox and Iceman scored 132 retweets and 390 likes on twitter with our stories
And in the other corner, wearing the bright red Model S, is none other than Akikiki who scored 264 retweets and 577 likes
And the victor is ... (drumroll)
Wait, wait, wait, Tesla Motors has just posted another shot of Akikiki's car with one of his famous sayings
This new post already has 212 retweets and 617 likes
Even Elon Musk's mother has retweeted it, for goodness sakes!

A word of advice: be careful stepping into the ring and taking on Akikiki when things Tesla are at stake!

what is this tweet thing you speak of is there a link that I can click on to see it?

 

[Akikiki]

Well, the numbers are in and team Papafox and Iceman scored 132 retweets and 390 likes on twitter with our stories
And in the other corner, wearing the bright red Model S, is none other than Akikiki who scored 264 retweets and 577 likes
And the victor is ... (drumroll)
Wait, wait, wait, Tesla Motors has just posted another shot of Akikiki's car with one of his famous sayings
This new post already has 212 retweets and 617 likes
Even Elon Musk's mother has retweeted it, for goodness sakes!

A word of advice: be careful stepping into the ring and taking on Akikiki when things Tesla are at stake!

Thank you papafox. That's too generous of you. But that is your way. Thanks, but we really know you are the Hemingway.

 

[Papafox]

what is this tweet thing you speak of is there a link that I can click on to see it?

dsmith, Tesla Motors posts photos and links to their "customer stories" features on the Tesla Motors Twitter site. Visit:
https://twitter.com/teslamotors
To see the number of retweets and likes, you need to click on the text above the photo.

 

[spleen]

Does anybody know how many amps the HPWC at the Tesla Service Center is?

 

[Akikiki]

Does anybody know how many amps the HPWC at the Tesla Service Center is?

Luke told me back when he was there, that the HPWC was connected to a 50 amp circuit. The building infrastructure could not support 100 amps to that location.