neroden
Model S Owner and Frustrated Tesla Fan
Dammit, I guess we may have to do this to get an upstate NY service center (I think Syracuse is best). Tesla *should* be more alert to the pulse of the people, but they clearly aren't.In this specific instance, I took the online voting results and sent them personally, to several departments as well as making follow-up phone calls, and bringing up the subject in person. I don't know exactly where the decision came from if it was any one department. Or if they were in a weekly meeting and three department heads said, "Hey, I had this TMC poll come in.", "Hey, I saw that one too.", "Hey, me too."
I pretty much know for certain that without the voting results, nothing would have been done.
I'm going to an electric car show next month and I'll have to tell people not to buy Teslas until we get a service center less than 200 miles away. :-(
Thanks for your feedback about this. I don't have the energy to organize this sort of campaign right now, but maybe after I get certain complex personal things dealt with. If nothing is in the queue by Spring I should have time to start making noise.