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How many people still waiting for delivery

Discussion in 'Model S: Ordering, Production, Delivery' started by jq595, Oct 1, 2016.

  1. jq595

    jq595 Member

    Joined:
    Sep 30, 2016
    Messages:
    20
    Location:
    San Jose ca
    it's been two weeks for me . Worst customer experience so far . No idea where my car is . How many people in same boat ?
     
  2. Tarball

    Tarball New Member

    Joined:
    Aug 24, 2016
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    2
    Location:
    California
    I ordered new inventory on 9/17 from Florida (I'm in California).

    Originally told delivery would likely be 9/23 or 9/24. Then it was 9/30. Now being told some time 2nd week of Oct.

    So I don't think it just you.
     
  3. jq595

    jq595 Member

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    Sep 30, 2016
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    Location:
    San Jose ca
    I'm in California to. Mine is coming from Arizona
     
  4. sbtz

    sbtz Member

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    Jan 18, 2016
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    101
    Location:
    southern california
    Ordered 9/20. Car was in the Northeast, and is now apparently in transit, but my DS is either unresponsive or more likely completely swamped. Either way, I haven't been thrilled with the process. It's been really disappointing, and has tempered my excitement quite a bit.

    I'm hoping my car shows up sometime this year, at this rate.
     
  5. ba2002

    ba2002 Member

    Joined:
    Jul 3, 2016
    Messages:
    46
    Location:
    Minneapolis, Mn
    Ordered 8/24. Still waiting.
     
  6. Footer

    Footer Member

    Joined:
    May 5, 2014
    Messages:
    195
    Location:
    Milwaukee
    I'm sure Tesla is overwhelmed. Now that the quarter is over hopefully they will be more responsive. I expect they will do a better job of prepping the cars too. It might be a good thing your car wasn't delivered last quarter.

    My first car was delivered late. I got over it. I'm waiting for a car to come from San Francisco. They said 2 weeks. It will depend on the logistics. I probably have a better shot than Tarball because more trucks are going from California to Chicago than from Florida to California. Arizona shouldn't take that long though.

    Good luck though. It will be worth the wait. Better than the 11 weeks for my first car.
     
  7. Footer

    Footer Member

    Joined:
    May 5, 2014
    Messages:
    195
    Location:
    Milwaukee
    Don't know what happened to you. That's pretty bad for an inventory car. Sorry.
     
  8. jq595

    jq595 Member

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    Sep 30, 2016
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    Location:
    San Jose ca
    Worst part I signed the paper yesterday so I am paying for that car everyday that I don't have :)
     
  9. sbtz

    sbtz Member

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    Jan 18, 2016
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    Ouch - I was told that I'd have to do that, but then they turned around at the last minute and said that it came came straight from the Mountaintop that they wouldn't/shouldn't be doing any of that. Given your location, how could it be that your SC didn't get the memo?
     
  10. Footer

    Footer Member

    Joined:
    May 5, 2014
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    Location:
    Milwaukee
    Two year cheap lease, huh? That's not good. So you will have lost at least 3 of your 730 days. They should give you some nice swag.
     
  11. jefepro

    jefepro New Member

    Joined:
    Sep 28, 2016
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    Location:
    32827
    Ordered 9/17. Still waiting. They tried to push the sign now requirements, but then came back and said it wasn't necessary.
     
  12. jq595

    jq595 Member

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    Location:
    San Jose ca
    Got the loaner today !!!!!
     
  13. ba2002

    ba2002 Member

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    Location:
    Minneapolis, Mn
    Basically they forgot about the car for 5 weeks. I was asking for updates every week and they went: "2-4 weeks," "1-2 weeks," "late next week or early next," "this week," "by 9/30 for sure" - then basically "oops we forgot to ship it, it hasn't moved since 8/24."
     
  14. sbtz

    sbtz Member

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    Location:
    southern california
    What were they telling you, in terms of on/off-truck status during those weeks?
     
  15. Toasty

    Toasty Member

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    Feb 13, 2013
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    Location:
    Alpharetta, GA
    DS dont return calls or email , here either
     
  16. jq595

    jq595 Member

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    Location:
    San Jose ca
    Response was in transit . That's it
     
  17. ba2002

    ba2002 Member

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    Location:
    Minneapolis, Mn
    They kept saying it was scheduled for transport. I'm pretty sure they never told me it had actually shipped. Eventually they determined that some glitch in the system made it look like it had been assigned a transport, when in fact it had not. So if I had not kept kept pestering up until the end, they would not have been aware that it was never going to move. At least that's how I understood what they told me. They were always very nice about it. I just think Tesla's usual infrastructure was totally overwhelmed at the end of the quarter.

    They're now telling me it has left NJ, but with a 3rd party shipper they dont usually use, so they do not have their usual ability to track the truck/vehicle. So at this point I'm not sure they know when it will be here until it actually shows up.
     
  18. sbtz

    sbtz Member

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    Location:
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    That's awful. I hope yours arrives soon. I was just told yesterday that it was "in transit," but MyTesla still shows my demo/inventory car as "production complete," so I'm not sure what's going on.
     
  19. esk8mw

    esk8mw Active Member

    Joined:
    Oct 6, 2015
    Messages:
    1,038
    Location:
    Midwest
    Yikes. My inventory was shipped 800 miles and delivered under a week. Even rushed to make a deadline for me. Service was excellent. I have to imagine certain stores and ds were just overwhelmed.
     
  20. WpgDavid

    WpgDavid New Member

    Joined:
    Sep 26, 2016
    Messages:
    2
    Location:
    Winnipeg
    Ordered my S75D, and was told delivery would be yesterday. Got word yesterday that it hadn't yet been shipped! They promised it would be put on a train late yesterday, but would (could?) not yet give me a new ETD.
     

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