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it's been two weeks for me . Worst customer experience so far . No idea where my car is . How many people in same boat ?
Ordered 8/24. Still waiting.
Worst part I signed the paper yesterday so I am paying for that car everyday that I don't have
Worst part I signed the paper yesterday so I am paying for that car everyday that I don't have
Don't know what happened to you. That's pretty bad for an inventory car. Sorry.
Basically they forgot about the car for 5 weeks. I was asking for updates every week and they went: "2-4 weeks," "1-2 weeks," "late next week or early next," "this week," "by 9/30 for sure" - then basically "oops we forgot to ship it, it hasn't moved since 8/24."
What were they telling you, in terms of on/off-truck status during those weeks?
They kept saying it was scheduled for transport. I'm pretty sure they never told me it had actually shipped. Eventually they determined that some glitch in the system made it look like it had been assigned a transport, when in fact it had not. So if I had not kept kept pestering up until the end, they would not have been aware that it was never going to move. At least that's how I understood what they told me. They were always very nice about it. I just think Tesla's usual infrastructure was totally overwhelmed at the end of the quarter.
They're now telling me it has left NJ, but with a 3rd party shipper they dont usually use, so they do not have their usual ability to track the truck/vehicle. So at this point I'm not sure they know when it will be here until it actually shows up.