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No movement here either. My guess is that we are seeing early/mid Feb get VINs right now, so those in early March like myself might see a VIN assignment near the end of May. It lines up with what the SA told me. They said VIN assignment mid/end of May with delivery in June. I hope I'm wrong and it comes earlier 
Here’s my hot take on the whole SA thing. Usually when people refer to texting their SA, they mean that they texted the number that they received a text from when they first placed their order.
I texted that number with a question that I had and got the typical copy/paste response. Then I asked if the person texted me was a service advisor at my local Tesla service center and this was their response: “This thread is monitored by Delivery Advisors in order to give you a prompt response”.
To me, this sounds like when you text that number it is sent to a general thread that a random delivery advisor will respond to. I’m fact, I’m wondering if you texted that number a week apart if you would even get the same person. Obviously, I don’t know this for sure but I have a hunch that there’s no such thing as having your own SA. But I don’t know for sure, so correct me if I’m wrong if anyone knows differently!
I texted that number with a question that I had and got the typical copy/paste response. Then I asked if the person texted me was a service advisor at my local Tesla service center and this was their response: “This thread is monitored by Delivery Advisors in order to give you a prompt response”.
To me, this sounds like when you text that number it is sent to a general thread that a random delivery advisor will respond to. I’m fact, I’m wondering if you texted that number a week apart if you would even get the same person. Obviously, I don’t know this for sure but I have a hunch that there’s no such thing as having your own SA. But I don’t know for sure, so correct me if I’m wrong if anyone knows differently!
From the same text number, I've received responses from both my local SA (they've identified themselves by name and location) as well as Tesla customer service.
You are exactly right. There is no "SA" if you put an order online. I asked this when I was on a call with Tesla
I ordered online and get local SA's responding to my texts. This might be because I did a test drive before ordering, so I did get a number of other texts from them as well.
You should call 1-800 number and ask them to text you so that you have an async line of communication open with Tesla. I 100% recommend having a text line opened up.
Indeed. I was told by the rep (later my SA) that when you order after a test drive, your 'test drive coordinator' becomes your SA. This ensures the person doing the work gets credit for the sale.
Apperception
Member
I never got that text. Checked my messages again - nada.
That's good to know in case. Thank you for sharing!
I haven't read this thread but it's here on the site about transferring an order. It may have some helpful info - Reservation Transfer Technicalities
That didn't take long. Back to 4 week EDD: May 15 - June 12
Im in the Bay Area and about 15 min from Fremont Factory. A day ago my EDD changed to April 28 - May 9 and still no vin. I dont know I might get it later today or later tomorrow wee will see. The EDD before the current one was May 12 - June 9. So it really moved up dont know why but im guessing I live so close to Fremont and also chose to pick it up from there.
Spivas
Member
Not in my case. I did an online order and within a day, I was texted by an SA which at the time I didn't know their location. After we denied our car at delivery a month later, I had a question for my SA about the issue at my local store and mentioned the store reps name. The text reply ended up being the sales guy at the store that we dealt with. I'm glad I was discussing a positive experience about the guy or that would have been very uncomfortable at our next store visit. Now when I text him, either he responds or if he's out, the text if forwarded to another associate in the store and, they always respond within an hour if not sooner.
M3 Long Range, AWD, Deep Blue Metallic Paint. No other options.
Good morning. I received a VIN today. Order Date, February 5. Delivery, May 7 to 11 in Chicago!
The main reason I am writing is because I have had a few conversations with Tesla reps over that last month concerning all of the details that we all seem to worry about. The customer service in every case has been exceptional. I call the 800 # and they either answer or call me back in a few minutes and have without fail been transparent and anxious to answer all of my questions.
This is my second Tesla. The first one I picked up in December of 2020 and I have to say the communication on that car was adequate but the level of customer service seems to just keep getting better. I hope you all have the same experience.
Good morning. I received a VIN today. Order Date, February 5. Delivery, May 7 to 11 in Chicago!
The main reason I am writing is because I have had a few conversations with Tesla reps over that last month concerning all of the details that we all seem to worry about. The customer service in every case has been exceptional. I call the 800 # and they either answer or call me back in a few minutes and have without fail been transparent and anxious to answer all of my questions.
This is my second Tesla. The first one I picked up in December of 2020 and I have to say the communication on that car was adequate but the level of customer service seems to just keep getting better. I hope you all have the same experience.
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