I just spoke with my SA today, and he explained to me that it’s a software or firmware issue, and that the factory and development team up in Fremont have yet to push it to the cars. I’m thinking that this batch of Model S vehicles was made differently with regards to the chips and Tesla is trying to prevent potentially serious issues with the firmware as these get pushed out into the wild. Once they are released to the public, it’s hard to get people to update their cars vs updating them at the SC and having peace of mind that all is well when they are sold.
Just wanted to say that I’ve been without a car since March. Tesla told me to sell my previous MS as my delivery date was quickly approaching, so I did so and since then have not had a vehicle. I laid into the SA today pretty hard because I too scheduled out my entire week to take delivery today. When I don’t get answers for why my six figure car isn’t being delivered as planned, I expect answers that they are simply not giving. Saying the car is in perfect condition, and then in the same breath saying that there’s a hold that the factory wants to enforce until they figure out firmware isn’t very reassuring.
Anyways, at this point, it’s all up to Tesla as to when they are going to release this hold. It doesn’t seem like this is a LR issue as there are Plaid vehicles in the same boat on this hold. Hopefully they will work on this over the weekend and we’ll have more answers Monday. Because I was so mad, the SA did tell me that he’d call me no matter what on Monday with an update, and also that I would be the first scheduled delivery when the hold is lifted. I don’t want to cut people in line, so I brushed that off, but I did appreciate the sentiment of him following up, even if nothing changes. Typically SA’s just want to get off the phone and tell you to **** off.
. Nevertheless, we are almost at finish line...
