Thanks Nrazar.. I called and email several times. At this point I don't what to do..
Yea that sounds like Tesla. Mine wasn’t in my app till I walked into the delivery center which was attached to a service center and demanded to speak to a delivery advisor right at 10AM when they opened to fix my app issue along with creating a due bill for some small issues. Maybe going to a delivery center is your best bet too. If not, try a normal store!