Out of nowhere, I get a shipment email today and the HPWC should arrive on Thursday.
Mind you, I sent multiple emails in between and got zero responses. It’s like online part orders are farmed out to a third party because even when I called main Customer Service, I was told they cannot even contact the Online Ordering dept directly. They have to use the same email address as us. I pressed VERY hard, saying I’m about to take delivery, but she wasn’t budging, so I believe it’s just a piss poor system/outfit at the moment.
Either way, I can at least book the electrician now and only need to slow charge for a few days.
Mind you, I sent multiple emails in between and got zero responses. It’s like online part orders are farmed out to a third party because even when I called main Customer Service, I was told they cannot even contact the Online Ordering dept directly. They have to use the same email address as us. I pressed VERY hard, saying I’m about to take delivery, but she wasn’t budging, so I believe it’s just a piss poor system/outfit at the moment.
Either way, I can at least book the electrician now and only need to slow charge for a few days.