I wanted to post my experience with European Motor Car Works in Santa Ana, one of the few body shops licensed to work on Teslas. This photo shows what my driver's side view mirror looked like when I left their shop, after they took 3 weeks to repair my front nose cone (at a cost of over $6,000).
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They thought the casing was "loose" so decided to "help me out" by ripping it off. Apparently a Tesla body shop doesn't know the lower casing is screwed on?? Needless to say, after two weeks of back and forth they refuse to take any responsibility for the damage. Anyone else have similar experiences with them? Have no idea whether they did a good job on the nose cone, all I can tell is that is more difficult to close my hood ever since they got it but any new nose cone looks the same, can't tell if they screwed up anything internally without taking everything off (which I am very tempted to do now).
Oh, almost forgot to mention that they apparently took the car for a joy ride while they had it for 3 weeks - check out the energy spike it had when I picked it up:
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They tried to tell me this was due to "charging the car up". Ha!
If Tesla Service wants to send you to European Motor Car Works in Santa Ana, insist they send you somewhere else.