EboMike
Member
Monday 12/21/15; our Sig X #0023x arrived at the delivery center...
That sucks. Especially because you ended up with the kids being disappointed, I know exactly how that feels...
I'm not sure what to think about this experience. They're still trying to get the process down, so manufacturing problems are to be expected. I think it's great that they told you what the problems are, but not so great that it was always when you checked in, the DS never contacted you proactively. Great that they at least noticed all the problems instead of handing you some half-assed car with inoperable seats and a wonky windshield, not so great that they gradually noticed all these problems after telling you the car is almost ready - whatever happened to thorough quality assurance before shipping? And finally... not so great that the problems haven't been resolved after 10 days.
The upsides I see here is that they at least give you details about the status (as long as you ask), and they're making sure everything is actually working. I'm hopeful that they'll streamline the process over the next few months. I assume that they have a large number of defects to deal with right now, and the fact that they're actively trying to hire new DS means that they have a shortage of them, and lots of new hires who are still trying to figure out how things work. As an early sig owner, you're taking one for the team. At least you'll get your X long before us common townfolk, so you have the last laugh.