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Fullerene
Member
Perhaps you could get Tesla to sub-contact a few thousand phone calls your way
Perhaps you could get Tesla to sub-contact a few thousand phone calls your way
I would be up for that. Caller: when will I get my M3P+ in white with black and AP now I have a delivery estimate? Me: I'm sorry but you were sent that by mistake (update computer, customer cannot make the delivery slot, reallocate)
We were early adopters when it came to reservation, but early adoption is not an excuse anymore - they've built over 300,000 Model 3s now..
Whoopee dooo I have a VIN, it must have popped up overnight.
I have a VIN, it must have popped up overnight.
But they haven't delivered that many in the UK...
Thinking about it, the level of communications are working fine in the US. Perhapse once the process is on full flow and supply roughly matches demand it will be the same here. A 4 week wait with the level of coms being supplied would be fine, and perhapse they don't want to invest any further for what they hope is some sort term pain.
Assuming the back log is cleared by Xmas, in corporate terms it will not have been worth inventing additional channels and training people on them at all for that brief (in corporate terms) blip.
Rooster6655
Active Member
Yes this about sums it up, the initial backlog will create a rush to deliver situation but there is no point expanding to meet this demand when afterwards they would then need to contract to match the sustained demand. This time next year it will be a smoother process for a new customer ordering a model 3 I except any new model releases.
ME_UK
Member
Whoopee dooo
When did you place your order? Assuming you were early reservation?
I’d like to know this but I suspect there’s no accurate information.
Except after delivery they now have thousands of customers which means they're going to have to expand anyway to support them.
They've handled this so far by shutting down the phone lines and making all service appointments app only, and restricting telephone access to the tesla stores. That bunker mentality isn't a good long term strategy. At some point Tesla are going to have to get their wallets out and spend some money on staff.
They've handled this so far by shutting down the phone lines and making all service appointments app only, and restricting telephone access to the tesla stores. That bunker mentality isn't a good long term strategy. At some point Tesla are going to have to get their wallets out and spend some money on staff.
Just received confirmation from Tesla that my order has now been placed (ordered through a lease via Zen Auto) - trying not to get too excited just yet! My wife saw a transporter of M3s heading up the M1 past Loughborough this morning, so hopefully some people will be getting theirs soon!
Reserved 5/6/16 original order placed 1/5/19 but changed a couple of times due to price changes but final order was 12/6/19. VIN ends in 1525 if that means anything to anybody.
ME_UK
Member
Looks like the early reservation is paying off. Congratulations I wonder which ship yours is on? Hopefully Glovis Champion and you'll be collecting soon!
I wonder which ship yours is on? Hopefully Glovis Champion and you'll be collecting soon!
MrBadger
Badger out
Its great that people like Greta can have a large voice on subjects that really count, but there are easier ways of making a point and travelling across the Atlantic carbon neutral than in a high speed sailing vessel. I wonder how long before she wishes she had gone upon a more comfy sailing vessel, like the ones that have been sailing the seas for hundreds of years and have already spent their environmental cost with not a petroleum based material in sight.
I guess she won't be a Tesla fan with all the fossil fueled vessels transporting their wares across the Atlantic. Which is a shame as I don't think she has got her return planned just yet and could have hitched a ride on a vessel already making the return trip, at minimal extra carbon outlay.
Fullerene
Member
A bit like this morning's headlines with Harry & Meghan getting some stick for not practicing what they preach and taking a private jet for a jaunt.. Greta could have done a skype call to the conference and saved her seasickness.
Similarly, Rob Brydon is massively contributing to climate change with endless adverts encouraging people to go on cruises. I used to like him but he has sold his soul.
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