Welcome to Tesla Motors Club
Discuss Tesla's Model S, Model 3, Model X, Model Y, Cybertruck, Roadster and More.
Register

Rattle noise coming from front Air Suspension (2017-18)

This site may earn commission on affiliate links.
I've noticed this on my Dec 2016 MS75 RWD coil as well albeit low speeds uneven roads only. When the speed picks up and the road is semi-decent its hard to notice. I've sort of ignored it until now but I think there is more to it based on what I'm reading on this thread. I'll make an SC appt based on the outcome here, but sign me up for a "me too" list.
 
  • Informative
Reactions: ucmndd
At 0:33 I recognize the sound of the suspension ‘wobble’

After Tesla changed our front struts (air struts) the sound is almost gone. I think on cold days the sound is still there in the background. But it is too faint to complain again. When the car is warmed up, the sound is gone most of the time.

Still hoping for a permanent fix though...
 
There are multiple noises reported by folks with different vintages of cars and suspension types. The original thread was in fact focused on air suspension only and for a particular noise. And it was in post September, 2017 production vehicles. Unfortunately after ~450 replies the original complaint is now lost and replaced with any suspension noise issue.

I am on the list for new struts for the known issue that is documented in Tesla's service center community. In the meantime, my struts were replaced once and the noise was reduced but not eliminated. Now that days here are consistently above 90 degrees, there is no noise indicating a distinct dependence on temperature. I expect this winter the noise will be back and that will be the right time to have the new parts installed.
 
  • Like
Reactions: daktari
The original thread was in fact focused on air suspension only and for a particular noise. And it was in post September, 2017 production vehicles.

I mean, that's cool and all, but we should probably be willing to re-evaluate when cars outside those arbitrary bounds (which I'm sure were based on the best information available at the time) exhibit the exact same issue.
 
There are multiple noises reported by folks with different vintages of cars and suspension types. The original thread was in fact focused on air suspension only and for a particular noise. And it was in post September, 2017 production vehicles. Unfortunately after ~450 replies the original complaint is now lost and replaced with any suspension noise issue.

I am on the list for new struts for the known issue that is documented in Tesla's service center community. In the meantime, my struts were replaced once and the noise was reduced but not eliminated. Now that days here are consistently above 90 degrees, there is no noise indicating a distinct dependence on temperature. I expect this winter the noise will be back and that will be the right time to have the new parts installed.


I think you are right. I still think only dual motor cars are affected with this particular sound. I had a loaner which was a RWD didn’t make ‘our’ noise. I hope there will be a solution before winter comes
 
I mean, that's cool and all, but we should probably be willing to re-evaluate when cars outside those arbitrary bounds (which I'm sure were based on the best information available at the time) exhibit the exact same issue.

Thank you for posting video. The noise does sound similar to me, but like I said, you should also get an evaluation from your SC if you want to be sure. It is up to technicians to conclude.

The absolute majority of reports in this thread and in the questionnaire indicate a very particular scope. Again, dual motor vehicles post September 2017.

Only 3% of owners who submitted their feedback date 2016. I cannot comment on this since those reports have not been supported by specialists as far as I can see.

I appreciate your efforts in keeping this thread clean.
 
Last edited:
From what I’ve read there’s at least one other person in this thread that has been posting all along indicating the same problem with non-air suspension, and a few others indicating the same issue without dual motors. I suspect the scope has been assumed based on option distribution - very few cars percentage-wise were manufactured during this period without air suspension and dual motors.

I’ll get a video later today, but I’ve listened to every video posted in this thread multiple times and read every description of the noise and the conditions under which it’s present and they exactly match my experience.

My 2013 RWD also appears to be making the exact same noise.

If there's some bracketry issues involved, I wonder if it's common to multiple models/configurations.
 
My 2013 RWD also appears to be making the exact same noise.

If there's some bracketry issues involved, I wonder if it's common to multiple models/configurations.

Your input might be very valuable if you addressed this with technicians in your SC, I think.

If you wish establish a new scope for the issue that you have named already several time in this thread, then it probably might make sense to discuss it in a separate thread. You are free to refer to this thread of course.

I hope the reasoning is clear enough. Thank you for understanding.
 
Your input might be very valuable if you addressed this with technicians in your SC, I think.

If you wish establish a new scope for the issue that you have named already several time in this thread, then it probably might make sense to discuss it in a separate thread. You are free to refer to this thread of course.

I hope the reasoning is clear enough. Thank you for understanding.
Given the title of the thread is "Rattle Noise coming from front suspension", and although the OP had a specific configuration identified as susceptible by one service center, we also have evidence in this thread alone that:

- Some service center personnel have contradictory diagnosis
- Some statements saying the is no diagnosis yet, and that Fremont is working on it
- Some cars without dual-motor seem to exhibit this
- Some cars with coils seem to exhibit the same symptoms
- Some earlier model years seem to exhibit the same symptoms

it become pretty clear that while there are a few theories regarding the issue, there is, as of yet, no definitive conclusion and/or solution.

So, while you may prefer to exclude additional data and jump to conclusions thus policing what car's owners may "qualify" to discuss this issue, I prefer to have as much data available until there's a clear resolution.

Thanks for your understanding.
 
  • Disagree
Reactions: Dragetreneren
Given the title of the thread is "Rattle Noise coming from front suspension", and although the OP had a specific configuration identified as susceptible by ine service center, we also have evidence in this thread alone that:

The thread title was just recently changed at the request of a RWD person. Up until a couple of days ago the thread title specifically had air-suspension in it.
 
  • Like
Reactions: Dragetreneren
Given the title of the thread is "Rattle Noise coming from front suspension", and although the OP had a specific configuration identified as susceptible by one service center, we also have evidence in this thread alone that:

- Some service center personnel have contradictory diagnosis
- Some statements saying the is no diagnosis yet, and that Fremont is working on it
- Some cars without dual-motor seem to exhibit this
- Some cars with coils seem to exhibit the same symptoms
- Some earlier model years seem to exhibit the same symptoms

it become pretty clear that while there are a few theories regarding the issue, there is, as of yet, no definitive conclusion and/or solution.

So, while you may prefer to exclude additional data and jump to conclusions thus policing what car's owners may "qualify" to discuss this issue, I prefer to have as much data available until there's a clear resolution.

Thanks for your understanding.

Please refer to my earlier post on this page. Namely, I mean the more we know about the matter the better. More than that, being only 3% vs 97% of 2017/18 reported you have a good chance to support your scope by professional diagnostics. If you are not satisfied with your SC you can find another, but Tesla SC tend to put an effort in finding the problem and by any means solve it if they only can.

So with respect to those who started this thread and those who actually reported within the scope I hope you can make an effort and do what it takes to prove at least to yourself that you are contributing and not doing otherwise.

Please, take it as a friendly tips and not as an attempt to exclude your problem. I personally feel how bad this problem can be and only suggest to separate the scope that are different if not proven otherwise.

Thank you so much!

P.S. I read the tone in your reply is a little bit appealing and kindly ask you to try to not get offended because this was never the intent.
 
I managed to record a video of the sound emanating from the front of my car. It’s most notable at speeds <45 mph while driving on roads that are not absolutely smooth. (9/2017 build 90D with Firestone air suspension part # 1067361-25-C).


I’m re-qouting this post because it was all the way back on page 7.

But I wanted this to serve as a reminder to the exact problem this thread is about. I’ve seen different cases of different noises here.

This video to which I’m replying to is the exact noise and issue.