Spontaneous Crack in Glass Roof

[schmoot]

Picked up a M3 on Friday. Was out of town for easter, so the car was sitting idle for 4-5 days parked outside in California, besides a lot of pollen there was no extreme temps during this period. When got in the car this morning, there is a 14" long crack in the sunroof. I used one of the detailed delivery check-lists and I explicitly looked for stress fractures in the roof and everything was fine.

So far impressed with support. Have a drop off appointment 2pm tomorrow.

 

[Tony_YYZ]

Yikes! Hope they take care of you.

 

[Barklikeadog]

there were a couple other postings about this not too long ago, I wonder how many are affected.

 

[navinsiri]

I had a chip in the rear glass which I hadn't noticed, but Tesla noticed while the car was in service. They replaced it free of charge.

 

[dhu1]

Picked up a M3 on Friday. Was out of town for easter, so the car was sitting idle for 4-5 days parked outside in California, besides a lot of pollen there was no extreme temps during this period. When got in the car this morning, there is a 14" long crack in the sunroof. I used one of the detailed delivery check-lists and I explicitly looked for stress fractures in the roof and everything was fine.

So far impressed with support. Have a drop off appointment 2pm tomorrow.

They'll take care of it. I had the same thing and the replaced it within 24 hours. I thought given that you just picked it up your car that they would have already solved for the issue....curious to see if many others with recent delivery will see the same.

 

[jsmay311]

Sorry to be "that guy", but it's not a sunroof.

Hope it gets fixed quickly for you tho.

 

[adaptabl]

Picked up a M3 on Friday. Was out of town for easter, so the car was sitting idle for 4-5 days parked outside in California, besides a lot of pollen there was no extreme temps during this period. When got in the car this morning, there is a 14" long crack in the sunroof. I used one of the detailed delivery check-lists and I explicitly looked for stress fractures in the roof and everything was fine.

So far impressed with support. Have a drop off appointment 2pm tomorrow.

Looks like a stress crack.

 

[voip-ninja]

Looks like a stress crack.

Agreed. Could have happened when it was installed at the factory.

 

[Moderatefan]

When got in the car this morning, there is a 14" long crack in the sunroof. I used one of the detailed delivery check-lists and I explicitly looked for stress fractures in the roof and everything was fine.

3rd instance I read about.

 

[Skidmark]

I'm sure service will take care of you. But is the glass not tempered..meaning if it breaks it could easily sever arteries, etc..?

 

[Moderatefan]

I'm sure service will take care of you. But is the glass not tempered..meaning if it breaks it could easily sever arteries, etc..?

Latest fatal crash that was pretty intense...looking like glass roof is mostly in one piece in the pile on the back.

 

[navinsiri]

Actually update to what I said before: The new replacement glass has formed a new stress crack and my SC says it could be a bad batch of glass. They're waiting to hear back from the parts department

 

[Moderatefan]

The new replacement glass has formed a new stress crack

 

[RyanS]

I am worried about this when the warranty is over. I drive a lot. It sounds very expensive

 

[dhu1]

I think this issue is well documented and the crack pattern is pretty unique (spreads from the front center area), so if Tesla saw this years down the line, they should be able to identify it as the same issue.

 

[DR61]

I drive a lot. It sounds very expensive

Unlikely that this is due to mileage, and probably it is not expensive to replace. Glass replacers do this for windshields quickly from mobile units.

 

[geometro]

Unlikely that this is due to mileage, and probably it is not expensive to replace. Glass replacers do this for windshields quickly from mobile units.

True, but in my limited experience it’s never the same as what comes out of the factory.... on the other hand, maybe it will be better

 

[Henry82]

True, but in my limited experience it’s never the same as what comes out of the factory.... on the other hand, maybe it will be better

I totally agree... production quality and service repair quality is never the same... usually due to the people doing the service (dealership service dept or independent mechanic) come from different training backgrounds (hence the inflated cost of "factory trained technicians"). Tesla has a chance to bridge the gap between the two since the guys doing the service repairs are all being trained by the manufacturer... at least for now.

 

[zosoisnotaword]

I am worried about this when the warranty is over. I drive a lot. It sounds very expensive

Progressive has a $50 glass deductible option for the comprehensive coverage They'll be insuring my 3.

 

[Todd Burch]

I am worried about this when the warranty is over. I drive a lot. It sounds very expensive

This type of problem will always show up very early in ownership. (Usually first couple weeks). You’ll virtually never see a stress fracture after the warranty period is over.