Do I even want to post about my delivery experience? Long story, short: TERRIBLE. Love the car, HATE Tesla’s lack of good customer service. I had to pester them to update me and have someone call prior to delivery to give instructions.. because I never receive texts, calls, responses to
Besides a whole list of other things, the car was dusty on the steering wheel and driver’s door panel. They gave me a USED charging cable kit.. with visible sun damage, etc. They said I could submit a service ticket.. guess what the earliest date they’ll “service” it? 8/11! I’m just DONE. No good things to say about my experience at Tyson’s. DO NOT PURCHASE FROM THE TYSON’S LOCATION IN VA!!
I wanted, so badly, to have a good experience.. but they SUCK!
I’ll let you all know if I ever calm down from this HORRIBLE experience.. was supposed to be a great day.. my 40th BIRTHDAY present to myself that I sacrificed for. I didn’t even get to make it up to MD to show my daughter. Had to go figure out where I could charge it because they delivered at 50% battery late afternoon.. and was too late to go to dinner with my own kid because all this nonsense.
I haven’t even walked around the vehicle to inspect it because I will come UNGLUED at the next thing. Just don’t put yourself through the WORST CUSTOMER SERVICE EXPERIENCE. Do NOT order through Tyson’s.. whatever you do. Switch locations ASAP, if possible.