Sorry for the late reply to all the helpful posts on here.
Thanks for reminding me that the dual chargers have nothing to do with supercharging speeds - wasn't sure anymore and just wanted to rule that out.
I totally agree about charging to 100% at the SC not being necessary in most cases - as a matter of fact, I had my charge limit at the regular 230 miles for the majority of our stay in NYC and only changed it that day to see if it would affect anything (maybe tricking the SC into charging faster due to a lower percentage of total charge limit).
My big problem isn't the fact that they seem set on discouraging people from filling up all the way at the SCs, but rather the fact
@sorka mentioned above - they're supposed to/used to be charging to well above 50% within half an hour, but lately charging to 150-170 miles of range (charging from 10-25 miles) takes us almost an hour.
And this is despite me making sure I'm not sharing a stall (AB) with another driver and often completely empty SCs (even in NYC).
And I get the point about not charging at 120kW (supposedly some now even put out 140kW, no?) for extended periods of time, but why ramp it down to 50-60 (or on occasions even 30) when you're still well below 100 miles range...
The logic behind the algorithm used to be pretty transparent to me, but lately it all just seems like bullshit hokuspokus essentially serving no other purpose than discouraging us from making use of a heavily advertised feature that continues to be one of the major reasons for buyers to go with Tesla (or an EV in the first place, for that matter).
I just feel like Tesla in general is giving less and less of a *sugar* about existing customers. They used to pick up our car and drop off a loaner for repairs as a courtesy and told us we're just outside the 15-mile range from the service center. Now all of a sudden they claim it's 25 miles...
Same goes for referral rewards. So far, I've referred over 30 MS/X buyers and still haven't seen a single reward (the biggest disappointment being getting NOTHING for 18 refs in round 2). The arachnid wheels were supposed to have arrived in early Oct (after a 2-month wait), then they said 3 more weeks, and that deadline passed 6 weeks ago without another word or a reply to several emails from my end.
I'm really starting to get fed-up with this...