How recent are we talking? You can always reject the car if it’s unsatisfactory. That’s pretty much the only leverage you’ve got, unfortunately.Sorry for reviving an old thread, but I recently picked up my new Model X from the Bristol service centre for pain work and other issues to be sorted. There were a couple of paint issues that I was informed would be properly addressed.
But when I picked it up they had just done cheap smart repairs and they were bad, they also got overspray on the chrome trim and door rubbers and scratched the spoiler posts when polishing it.
I emailed them about it and they just came back with the car is within spec...
I don't think its too much to ask that a car costing £120K be repaired properly.