Good idea to call out offending centers. In my case, the SC's customer service was great, but the bodyshop they use and/or their ability to communicate the issues fell majorly short. It was the Agoura Hills, CA SC. The shop they use typically does quality work, so my guess is there's a B-Team in place for the heavy volume of Tesla vehicles. Just a guess.monteitis: Care to post details about your problems? Just curious.
I'm also thinking when folks have a bad experience, maybe the offending SC should be called out? Isn't that one of the valuable aspects of "social media"? I'm not sure it's fair to generalize about bad service, whether it's Tesla or Ford/GM/Hyundai. If specific SCs have bad reviews here, maybe upper mgmt would step in?
The problems that weren't fixed were a misaligned fender, paintwork (original issue addressed but new ones created), and a ding on a door.
New problems created were a scratch on the hood, overspray on a fender, dirt & fisheyes & sanding marks (@ primer level) & unfinished polishing/hologramming on the painted panels.
The problems they fixed were a ding on a quarter panel and a door2door color mismatch.