Towing under warranty increased to 500 miles.

[Justicepool]

Sorry if this has already been posted. Towing under warranty increased from 50 to 500 miles.


Technical Support & Roadside Assistance | Tesla Motors

 

[Marcus Adolfsson]

Increasing roadside coverage in NA from 50 to 500 miles for warranty tows.

TeslaMotors just tweeted:

Increasing roadside coverage in NA from 50 to 500 miles for warranty tows. We've got you covered 24/7 http://ts.la/w0z

Nice. Does that include scheduled warranty issues as well?

 

[murphyS85]

Flat tire is still 50 miles according to your link.

 

[Gizmotoy]

Flat tire is still 50 miles according to your link.

50 miles is pretty decent for a flat. Most manufacturer's services won't take you that far for a flat.

Unfortunately that's dulled somewhat by the fact that Tesla used a rare tire size on the Model S, and the chance of finding anyone besides Tesla with such a tire in stock is probably pretty slim. Good news if the tire is patchable, though!

 

[stevezzzz]

This is great news. And it makes you wonder how much influence forums like TMC have over reversals of policy mis-steps.

 

[brkaus]

TeslaMotors just tweeted:

Increasing roadside coverage in NA from 50 to 500 miles for warranty tows. We've got you covered 24/7 http://ts.la/w0z

Nice. Does that include scheduled warranty issues as well?

It says when your vehicle is inoperable at the top of the section.

 

[dsm363]

I think Tesla really does care about their customers. Growing at such a big rate isn't easy so mistakes are bound to happen. Good to see they pay attention to customers and to TMC as well.

 

[sorka]

This is a rare turn for Tesla. I'm personally glad to see the range increased and it makes sense as you can easily be 500 miles from the nearest Tesla service center.

 

[green1]

Now if only the service centre was 105miles closer I'd be in towing range!

 

[ItsNotAboutTheMoney]

Soon to be followed up with Tesla, er, consolidating service centers.

 

[brianman]

Towing under warranty increased from 50 to 500 miles.

Rated miles?
EPA miles?
Ideal miles?

 

[Max*]

Rated miles?
EPA miles?
Ideal miles?

Tesla miles.

 

[dhanson865]

Sorry if this has already been posted. Towing under warranty increased from 50 to 500 miles.


Technical Support & Roadside Assistance | Tesla Motors

This applies to Model X as well doesn't it?

Mods move the thread if so? Somewhere that applies to all Tesla cars?

 

[RDoc]

That is really awesome! Tesla comes through again!

 

[FloridaGary]

I feel fortunate that my service center is only 10 miles away from my home or office, but this change is great in case were traveling and more than 50 miles from a service center. Yeaaaahhh to Telsa!

 

[hun]

great for NA. What about the rest of the world?

 

[wk057]

great for NA. What about the rest of the world?

First 500 meters is free.

 

[David99]

When I was stuck at a dead Supercharger they towed me about 100 miles for free. It wasn't Tesla fault, but they knew the Supercharger was out of power (the guy on the phone told me). Shortly after that they added a feature that shows a Supercharger out of service on the navigation screen.