[UK] 2020.28.x

[LongRanger]

Have there been any android patches / any potential Bluetooth or location service configuration changes on the phone ?

[edit] does everything else work ok that uses Bluetooth between your phone and the car ?

 

[bhav]

It's always been in my front pocket, which is closest to the car as approaching the door.



That's true, however neither the app nor the Bluetooth have had any form of battery optimisation applied to them as I disabled this long ago.



Been working flawlessly since March '20 with the same phone (Note 10+), just since updating to 28.2 (28.1 was too short a lifespan to test) has it taken 3 or 4 attempts at pulling the handle to unlock.

Can you see the Tesla icon permanently in the notification shade?

Just asking because I think recent Android versions *require* apps to be permanently in notification shade if running in background - so if it's not there it might not be running properly.

It's just really puzzling as I'm on 28.2 as well and it's working just fine...

 

[SonOfMaw]

I've noticed I've had to give it a few tries on the handle before the car's woken up to the fact I'd rather like to get in. I thought I'd sorted the bluetooth issues before it updated.

 

[Medved_77]

Have there been any android patches / any potential Bluetooth or location service configuration changes on the phone ?

[edit] does everything else work ok that uses Bluetooth between your phone and the car ?

Phone software was updated the same day as 28.2 was installed so guess that introduces a variable.

Otherwise, all other Bluetooth connections are working fine.

 

[Medved_77]

Can you see the Tesla icon permanently in the notification shade?

Just asking because I think recent Android versions *require* apps to be permanently in notification shade if running in background - so if it's not there it might not be running properly.

It's just really puzzling as I'm on 28.2 as well and it's working just fine...

Thanks, yeah, Tesla notification is showing permanently in the notification bar.

 

[bhav]

Phone software was updated the same day as 28.2 was installed so guess that introduces a variable.

Otherwise, all other Bluetooth connections are working fine.

I know it's a pain but I really think anyone who's having issues needs to

1) uninstall the app, clear Bluetooth connections from both the phone and car and then reinstall and set up the Bluetooth again...and if that doesn't work then...
2) factory reset the phone and do all of above again

Just think it's so difficult to pinpoint - and would have thought any troubleshooting requested by Tesla (or phone manufacturer) would include having to do this

 

[paulobrien]

I'm just now noticing that it's taking me 3 or 4 attempts at opening the door before the car will unlock with my phone key.

Using an android device in front pocket which worked flawlessly until 2020.28.x

Oh well, guess I'll just look like an opportunist thief until an update resolves it.

Which device?

 

[Medved_77]

Which device?

Note 10+

 

[mick4545]

I have this problem using a Fob. So not necessarily just a phone issue.

 

[Louis0w]

Installing 2020.28.5 (from 24.6.9)

 

[Ant M3]

Installing 2020.28.5 (from 24.6.9)

Me too

this is following my SC appointment (now cancelled by them) due to the random fail to charge issues - they’ve told me it’s the fix for that

 

[MrBadger]

Looks like significant rollout to 2020.28.5 today - check your wifi connection...

 

[NigelT]

Looks like significant rollout to 2020.28.5 today - check your wifi connection...

Downloading...

 

[Mobile3228]

Download only 140 mb. Small fix, nothing new.

 

[Dilly]

Sadly not for me yet. Although I always seem to get updates on Tuesdays!

 

[NigelT]

Download only 140 mb. Small fix, nothing new.

Interesting it was just under 500mb for me

 

[Mobile3228]

Interesting it was just under 500mb for me

I came from 2020.28.2

 

[Battpower]

I came from 2020.28.2

What's your screenshot from ?

 

[Mobile3228]

Google WiFi

 

[Battpower]

Google WiFi

Taa