Just to update ...
Finally managed to get through to CS this afternoon and they confirmed the paperwork clearly shows Tesla owe me money.
He even put me on hold and spoke to a colleague then came back and admitted it was very confusing but to “Ignore it, clearly an overpayment coming from “us""
Same advice (ignore) the outstanding payment on the "overview" section of my account
Was also told nothing to sign at this stage, the finance agreement was for review only and a further copy could be sent a week before collection and could be digitally signed.
While I had them in the phone I so asked about registration plate (I'll be putting a personal plate on but was curious and need it for the insurance) - he checked my account and said it was allocated yesterday but they hadn't texted it yet .......
He texted me the reg number while I was on the phone to him !
So all good and looking forward to the 7th!
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