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I read a lot on here about live chat. Sorry to be so dense, but how do you find these mystical beings? Or are they something you read about but don't exist, like Hogwarts or Narnia?
I dont have the car yet. I am trying to find out prior to taking delivery so that I know how urgently I will need to get it booked into a SC.Get a magnet and see if it sticks to it, that could answer your metal v fibreglass q.
Yeah same here. Salary sacrifice, but the fleet company pay for servicing and tyre replacements due to wear - but the insurance and breakdown is all on meYou make a good point, but no, it's definitely me who has to insure the car, and it's not on a fully maintained lease either!
Neither, it is plastic.Is the sill metal or fibreglass? I ask because if i have this issue my SC is an hour and a quarter(ish)/ 50 miles each way. If it can wait (fibreglass) then I will leave it until I am visiting that area anyway - if its metal I will get it resolved asap.
Now i know it isn't a drop in the ocean of a 10k miles a year PCP, but i shouldnt be expected to use my PCP mileage allowance to get production faults rectified.
Hi no paint issue its a little bit dirty now (see picture) mine came with mud flaps fitted on the M3LR (and another set in the boot) bonus
Reported on app booked into cardiff tesla, going in next week with a courtesy car provided cant believe how rapid the service was cant complain with it so far. Literally called me within 20 minutesLet us know if they resolve it, I've seen some reports where they say it is expected and other reports where they've fixed it.
Any estimation of how long to fix? Could be weeksReported on app booked into cardiff tesla, going in next week with a courtesy car provided cant believe how rapid the service was cant complain with it so far. Literally called me within 20 minutes
That’s good - I haven’t heard back from Stratford yet, but positive they are going to fix!Reported on app booked into cardiff tesla, going in next week with a courtesy car provided cant believe how rapid the service was cant complain with it so far. Literally called me within 20 minutes
Show up (or not!) where exactly?It used to always show up for me but now it's so hit and miss.
I've been told by someone on here it's only whenever the call centre isn't busy.
Depending on which page you are on it will appear either bottom left or bottom right. Little white circle overlaid to the website.Where does the live chat appear on the website? (if it is there at the time)
Hi no paint issue its a little bit dirty now (see picture) mine came with mud flaps fitted on the M3LR (and another set in the boot) bonus
Reported on app booked into cardiff tesla, going in next week with a courtesy car provided cant believe how rapid the service was cant complain with it so far. Literally called me withinLet us know if they resolve it, I've seen some reports where they say it is expected and other reports where they've fixed it.
i got a loan car anyway, he did disclose the paint team work between cardiff and bristol on tuesday and Thursday only and wanted the car 8am first thing so i imagine a day or 2 not overly bothered as i have a loan car will keep people postedAny estimation of how long to fix? Could be weeks
Show up (or not!) where exactly?
Given others are having it fixed, “within tolerance” won’t hold much water. HOWEVER if it’s plastic it’s not a big deal anyway, especially if you only see it on close inspection.That’s good - I haven’t heard back from Stratford yet, but positive they are going to fix!
I’ve added the sills as additional items in the paint condition walkaround in my checklist app for those of you who intend to use itLoving the colour! the 19inch alloys even look well with it, I've only seen them on a white car before and wasn't a fan.
I might be seeing things though but it does look as though your car is missing paint also on that sill spot? unless that's not an actual image from your car
View attachment 737516
Also other people picked up on condensation on rear lights so worth a look/mention alsoI’ve added the sills as additional items in the paint condition walkaround in my checklist app for those of you who intend to use it
TBH I very much doubt this. No car I've ever owned has had plastic rockers, it seems the rockers here are also one continuous panel as you move towards the rear of the vehicle. Would be very unusual for this to be plastic. The rear bumper of the car is often plastic, but this is a different panel to that.Neither, it is plastic.