I work in an industry that leads to a lot of disposable income which people tend to spend on fancy cars and a number are looking at EV’s. quite a number have said to me that they won’t touch Tesla’s due to quality and service issues, I have always defended them but to be honest I have totally given up. It is now the running joke at work just how long my car has taken since I reserved 3 years ago and ordered 3 months ago and I still haven’t got a clue when the car will arrive, to make matters worse another colleague who had no reservation and ordered a couple of weeks after me is now driving his new white on white P+ around which is leading lots of people to ask exactly how Tesla are delivering these things as ‘you ordered yours 3 years ago, didn’t you?.
I am now just telling people that all the rumours of a chaotic company appear to be true and if I could get the Model 3 from elsewhere I would as Tesla have totally ruined this experience for me which is a shame as it is the first new car I have ever purchased.
It is not the delay as such but the fact they just keep stringing me along. First the estimated date of August, then the txt in July to say ‘your car is on the way, we will be reaching out to you shortly’, then another txt saying high demand and ‘we will get you your car shortly’, then we expect a ‘September’ delivery, then the Sales lady told me early October at the latest with the head of sales saying the first batch of LR AWD’s would be delivered in early October and now they are saying ‘whoops, we meant late November’.
In the mean time I am renting a crappy run about, my finance has expired (Tesla told me to go ahead with the preapproval so I would be ready to go when invoiced) so I have to go through that process again and my Wife is saying ‘this is rediculous, just cancel the bloody thing and let’s go and buy another LEAF and get a Tesla Model Y in 5 years once they have sorted heir *sugar* out’ :-(