Since placing my order on November 9th, 2019 and committing to a £110k spend, I have been appalled at the lack of communication received from Tesla, which includes zero response to at least 6 emails, dispatched to various different Tesla email addresses.
That is how it is though. Not sure the reason, but I suspect partly it is "because they can". Might be Growing Pains, or might be the saving that can be made doing the absolute minimum - such as keeping punters informed (although with half decent software its trivial of course ... but Tesla is infamous for the "significant gaps" in their half-decent-software, especially in their Back Office and mostly around customer-service).
I picked up my replacement MS in November and got included in a group doing the bog standard "Model-3 Powerpoint Presentation" which would be largely useless for a Newbie MS/MX owner. Back in the day ... the first one I had was the full "
whip the sheet off and Handover Bloke spends an hour going through everything with you" ... I'd be the first to admit that was a very expensive process, compared to a group watching one Handover Bloke do PowerPoint ...
I was the only non-M3 pickup there at that time, so for MS / MX might be worth going somewhere more personal than the Heathrow Warehouse ...
the leap straight to a 100% EV it became obvious there was only one brand to commit to
Disappointing that the lack of competition is, you are spot on.
I'm ardent Tesla FanBoi ... but I am all for eating my hat, given my expectation (some years ago) of how the rest of the market would have shaped up by now; but the fact is that it has singularly failed to do so. Elon's Business Plan was to go bust in the process of moving Automotive Industry to Sustainable - once they got their act together and saw him off ... or so he had assumed would be the outcome. But what has actually happened is that the opposition keep doing the equivalent of your best mate handing you the ball one yard from the touchline!
This weeks news from the Opposition:
MG EV (a very nice little EV) found to be using the standard Bosch Cruise Control component off their ICE - which puts the friction brakes on to slow down instead of Regen.
And Audi eTron spinning up a "Oil Change required" notification at 6,000 miles ...
And of course there are a clutch of "
EVs are the wrong solution to Climate Change" mantras from the laggards ... Toyota "self charging hybrid" adverts banned in Norway (others to follow?), CEOs falling over themselves to say "There isn't any demand" ... No Mate, not for your lousy imitation there isn't. VW (which is the only one looking promising) have pushed back their delivery date on ID by 12 months ...
You've definitely made the right decision, you will be thrilled with your car. Sorry about the wait and lousy service in the meantime ...
Now you've got rid of your Tesla shares I advise selling any other Automotive stock you might be holding, traditional Auto is heading for the wall.
Sorry, straying off topic ... the Miserable Shipping Service will now resume.
Correction: I've just read that VW have bought the date back forwards again, so shipments expected this Summer.
