D
Doc Brown
Guest
I ordered my Model X in November to take advantage of some tax incentives. I hadn’t heard anything into mid-December so I reached out to Tesla to figure out what to do - I was going to be away between Christmas and New Years. Got connected to a good sales associate who matched me to an inventory car in Fremont. It was supposed to arrive before I left but didn’t. They "unmatched" me New Years Eve and sold the car to someone else. The VIN for that car still shows in my source code.
when I returned home (Jan 2) I got a call that my car was "in" at the delivery center. I stopped by but there was no car there for me. The SA there said they’d need to "reorder" my original car - so he went into my account and reconfigured it to a car very different from my original order. There was (is) no option to modify the design and he didn’t respond to my emails to get it corrected. Come the end of January and I’ve heard absolutely nothing. Decided to cancel.
so - I’m headed back to the sidelines to see what happens. I’ve probably freed up a car near production - so if someone was waiting for a white MXP - you might get bumped up in line.
I’m an investor too - so I love that people are willing to tolerate this kind of treatment. Still waiting for our MY too - so I haven’t completely checked out.
oh well . . .
when I returned home (Jan 2) I got a call that my car was "in" at the delivery center. I stopped by but there was no car there for me. The SA there said they’d need to "reorder" my original car - so he went into my account and reconfigured it to a car very different from my original order. There was (is) no option to modify the design and he didn’t respond to my emails to get it corrected. Come the end of January and I’ve heard absolutely nothing. Decided to cancel.
so - I’m headed back to the sidelines to see what happens. I’ve probably freed up a car near production - so if someone was waiting for a white MXP - you might get bumped up in line.
I’m an investor too - so I love that people are willing to tolerate this kind of treatment. Still waiting for our MY too - so I haven’t completely checked out.
oh well . . .