I was told that my local SC manager would contact the engineers to design a new glass for my car! Not for all other model X cars, but mine. I thought they were making a mockery out of this. The design to production to installation process takes many months, having first hand experience with the process, so I have no idea what I am expected to do at night while I am waiting for Tesla to build a new windsheild for me. Considering there were at least 30- 40 cars delivered in the past week and a few more this week and only 3 reported cases, then I don't see why there is a bigger issue here than defected windsheilds, supply issues or lack of proper QC before release. Suffice to say, I'd be happy with whatever else others have on their cars.
Hope that all goes well for Jeff so that I can get mine replaced as well.
Greg, last Wednesday there were about 5-8 model S deliveries around noon in Fremont factory. So, if the windshield issue were a design/manufacturing problem, I'd expect more reported case on this site. I am hoping that would not be the case, though.