I'm back to rebooting the touchscreen display daily due to problems with media playback.
Really wish they would open the beta testing to a much larger group - since basic things like media playback or the position of the time and temperature are obviously not getting tested...
Still think they should make two basic changes in their software strategy:
Many companies have shifted to more open "public" beta testing - especially when there are many different combinations of hardware/software, it's very beneficial to have more eyes on the new software, while it is being tested, and while the development team is focused on fixing problems.
And when owners encounter issues with a new release (usability, functionality, bugs), having the option to rollback to a previous stable version helps to reduce owner frustration from the problems they've encountered in the new software.
As someone who has been responsible for major software programs, I understand the difficulty in rolling back to arbitrary versions - but surely they could test rollback for every software release - to a specific older version.
If Tesla had done the above with V7, I suspect we would see a more usable interface today (they would have realized that moving the time and temperature from the dash was a bad idea). Plus, if owners didn't like V7 and wanted to wait until the promised UI improvements in V7.1, they could roll back to V6.2 for now - and as new V7 releases came out - they could try them, and if they still didn't like the interfaces, they could still roll back to 6.2.
Really wish they would open the beta testing to a much larger group - since basic things like media playback or the position of the time and temperature are obviously not getting tested...
Still think they should make two basic changes in their software strategy:
- Allow all Tesla owners to "opt in" or "opt out" of beta testing
- With every software update, always provide the ability to rollback to the last officially supported release
Many companies have shifted to more open "public" beta testing - especially when there are many different combinations of hardware/software, it's very beneficial to have more eyes on the new software, while it is being tested, and while the development team is focused on fixing problems.
And when owners encounter issues with a new release (usability, functionality, bugs), having the option to rollback to a previous stable version helps to reduce owner frustration from the problems they've encountered in the new software.
As someone who has been responsible for major software programs, I understand the difficulty in rolling back to arbitrary versions - but surely they could test rollback for every software release - to a specific older version.
If Tesla had done the above with V7, I suspect we would see a more usable interface today (they would have realized that moving the time and temperature from the dash was a bad idea). Plus, if owners didn't like V7 and wanted to wait until the promised UI improvements in V7.1, they could roll back to V6.2 for now - and as new V7 releases came out - they could try them, and if they still didn't like the interfaces, they could still roll back to 6.2.