I'm looking forward to my (ahem - on topic) problem-free Model X delivery on Monday.
Based on my experience, I think you can expect a problem-free car. I drove 200 miles in the first two days and practically tried to give the car the opportunity to malfunction, but so far, aside from one of the FWD windows being greasy and having an odd way of sitting when it's open, I've not found any faults.
If you're picking up at the factory, I suggest having the delivery person drive it out of the tent and then explore the car for yourself.
Overall, I'd rate the competency of the delivery staff a zero out of 10 with 10 being competent and 1 being unacceptably incompetent and unprofessional. The service center at the factory was similarly inoperative in terms of knowledge or efficiency, but I'd rate them more like 5 out of 10 ... if you want to be discouraged from buying an X ... look at every service bay being occupied by a disassembled Model X. At 3:00pm on a weekday, I saw practically zero productivity in the service area. Maybe 8 people all up. I'd just driven over from the Porsche dealer on the other side of the freeway where their service bays were a mix of cars and all hands working. Tesla has a loong way to go to competing with Porsche for build quality or customer service. Anyway, I imagine you'll be taking delivery at Corte Madera and I'd like to think each of the "local" service centers will be doing a lot better than the factory experience.
My X seems to be pretty much trouble-free and the only problems relate to the car being incomprehensibly dusty inside, greasy hand marks on the glass, a paint chip pre-installed in the driver side FWD, a scrape on the back of each of the front seats (haven't checked the backs of the other seats) some less than impressive rubber fittings here and there, and missing the desired phone cables and cradles.
Panel fit and finish, the paint quality, all seem up to Porsche standards. The fit and alignment around the FWD across the roof is really an eyesore, so just don't look at it! : ) At least the panels and the doors seem to be correctly aligned and working well, though I think the way the front doors close is an accident waiting to happen since they "slam" the last 12 inches of movement ... I fail to see how it can possibly avoid a serious injury if a child got in the way at the last moment. Same with the frunk, there's no manual safety latch, which I'm surprised DOT allows.
You'll find a few quirky bugs in the UI, but nothing so far that didn't have a workaround (an example just now would be setting a wifi password ... if you end up in the "add" page, the virtual keyboard sends keystrokes to the underlying window when you change from character to symbol ... and there's no way to "see" the password, so you have to guess you've typed it correctly ... the workaround is to just use the quick add menu from the icon rather than from the settings page (that will make sense once you're there ... : )
Also, don't trust
Autopilot other than on clearly delineated freeways and even then, it will behave like a drunk driver or teen texter ... letting the car vaguely wander to the line then abruptly correcting. On country roads, it will veer off the asphalt, over the cateyes and into oncoming traffic around bends ... don't trust it.
If you ordered the tow hitch, the trailer brake controlling wiring is not installed, so plan on scheduling that work. At the factory service center, they said they've never done it before and would need time to figure out how. : |