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People post here on TMC that same error, and we are supposed to know everything Tesla.That is exactly the kind of stuff I'm talking about.
Yes, and the point of having stores was to avoid the usual bad customer experience of dealerships where sales people pressure customers to sign and commit soon, because 'this deal won't last' and assorted lies... But it seems corporate is getting a taste of the 'time limited deal' pressure sales too, seeing how they handle the free unlimited supercharger on/off/on/off perk lately. So maybe this is the new normal where Tesla stores are moving towards behaviour previously more associated with dealership sales people.
I agree this sales guy was trying trying to make a Q2 sale and creating the perception of the tax credit going away to close the deal sooner than later. I've escalated this to a Tesla exec as there are two things going on here: 1) Tesla need to make sure its sales team is doing ethical things and to be trained on how to properly answer this question. 2) Need to make sure I get an August delivery.Honestly I'm not buying it.
You don't have to understand tax law. You just have to understand that the tax credit is based on the cars sold in the US, while the VIN is global, which he should know. Those are pretty simple concepts that someione who was working there on his first day should understand if OP told him that and he should easily have been able to verify himself and then change the delivery date.
In addition you would also have to be ignorant of the fact, that this is for the manufacturer and not the car model, because otherwise with 40-50k Model X VINs Tesla would already have been above the 200k for some time.
The tax credit has been the same for a long time and at least leading up to the 200k cut off phase it is really simple to understand. Understanding Tesla's new Supercharging rules or constant changes even on custom ordered cars between confirmed orders and delivery is a lot more difficult to keep up.
For me it is rather obvious this is a sales guy trying to make a Q2 sale.
Lying to customers is not the ethical way to hit your numbers.They have a Q2 number to hit. Pushing to August is not going to go over well with those handling your purchase.
MaybeI agree this sales guy was trying trying to make a Q2 sale
good opportunity for training of US store employees on this topic.Maybe
Or maybe he was innocently in error and was trying to save you some money.
As as said earlier, there is a lot of misinformation around surrounding this tax credit question, including from people who should know better. The most recent I read was from a well known and published EV expert.
good opportunity for training of US store employees on this topic.
Interesting info, thanks. Do you have any documentation for the 4 Dec 2017 date? Also, what hardware differences are there for Canadian models? I had thought it was pretty trivial stuff like daytime running lights and metric gauges. Both are simply software changes.@Bet TSLA, I know. I saw that tweet too. My calculations already include this trick. ....
Model 3 for Canada production is expected to start on 4 Dec 2017, .... The hardware in Canada cars is different meaning they would need those different parts in large numbers too quickly. The suppliers might struggle with that. ....
Nothing says they are, and we know misinformation is widespread. Take OP, for example.Nothing says they are not aware
Nothing says they are, and we know misinformation is widespread. Take OP, for example.
Life is too short to presume everybody is out to get you.
Their title is Owner Advisor, so while they may have a sales function, they should be properly trained how the tax credit works and where Tesla stands on US deliveries. If this was Q2 2018 and Tesla hit 200K US Deliveries in Q1 2018, I could better understand OA wanting to let their prospects know about this and how the tax credit will work quarter by quarter until it runs out. The fact is, it is May 2017 and this is not an issue and shouldn't be used as a way to push sales at Tesla. I could see this happening at some Chevy Dealer selling Volts or at a Nissan Dealer selling Leaf's, but would think Tesla's Executives don't want to tarnish their luxury brand.If a person's job is sales - they are out to get you. This is how it works.
what hardware differences are there for Canadian models? I had thought it was pretty trivial stuff
Also, see this message.See EXPLANATIONS section. [EIS] read paragraph #9 of the "EXPLANATIONS" section.
Note-1: Please contact the manufacturer prior to importation to determine the exact nature and cost of modifications required. Possible modifications may include: daytime running lamps configuration, electronic immobilization system [EIS], metric odometer and speedometer configuration.
Note-2: Tesla Motors has informed Transport Canada that Tesla service centers are currently not in a position to support the substantial modifications required to bring U.S. Model S and Model X vehicles into compliance with Canadian requirements. Contact the manufacturer for further details.
Source, page 17
That's a date I use in the Model 3 Delivery Estimator project. See cells E3:i13 here. These are research-based estimates. I have used the following data pieces to come up with those dates:Do you have any documentation for the 4 Dec 2017 date?
Maybe
Or maybe he was innocently in error and was trying to save you some money.
As as said earlier, there is a lot of misinformation around surrounding this tax credit question, including from people who should know better. The most recent I read was from a well known and published EV expert.
You obviously have a very modest opinion of Tesla owners in general, since so many of them are misinformed.It's not rocket science and can be explained to any intern in a few minutes.