plusonechoi
Member
Glad you're able to get that repaired under warranty! Now, I feel like I should just take delivery in Fremont instead of having it transported to San Francisco...
You can install our site as a web app on your iOS device by utilizing the Add to Home Screen feature in Safari. Please see this thread for more details on this.
Note: This feature may not be available in some browsers.
Hopefully yours goes a little better than mine. In case you didn't read mine, they had the car for 7 weeks. Gave me a loaner that had damage and tags that expired 4-5 months prior. Gave my car back dirty (sap, bird crap, 7 weeks of dust and debris both inside and out) and damaged with a bogus repair order. A lot of interior plastic panels were scratched, carpet not reinstalled correctly, back seat damaged, new battery doesn't fully charge, wouldn't show me the battery health report, new battery makes banging sound intermittently now that it is cold out (perhaps new old stock that hasn't had the TSB for the breather replacements installed), etc... Service offered to create an estimate for me to pay to fix the damage myself... They replaced 1 interior part as goodwill some reason. I asked their general council if they would take care of it and they told me to file an arb case if I wasn't happy... I did. And now I wait.FYI my car is finally in for repair and, yes, it requires battery pack replacement.
My question on this thread though is in regards to either having the wheels taken off to get the powder coated [...]After reading this thread it makes me think that it may not be as simple as one would think it would be. Is this true?
He has a lift at his shop and I thought that is all that he would need to get the job done, is that not the case?
So do we still not have a full front or rear jack point? I always prefer to jack the front on a center sub frame so both front wheels go up with a single jack point. Then position jack stands and lower...
so, since lowering my car i can fit my floor jack and puck under the car anymore. my floor jack has a 3" flat square as a jack point, harbor freight 3 ton something or other... any harm in just lining up the "puck hole" with the center of the pad and jacking the car up?
That's exactly what I do. You can see them in my videos. For example, skip to 3:47 in the video below.You can drive onto a 2x4 to allow the jack to fit under the car.
so, since lowering my car i can fit my floor jack and puck under the car anymore. my floor jack has a 3" flat square as a jack point, harbor freight 3 ton something or other... any harm in just lining up the "puck hole" with the center of the pad and jacking the car up?
Wow...that sounds like a total nightmare. Why did they have to work on the interior at all? Is the pack installed from inside?
My repair is complete. The estimate included 9.5 hours of labor. I'm a bit shocked on the amount of interior items they need to remove for the battery replacement, seems like it could have been made easier. Anyway car is all good, it took 5 months but at least not it's resolved.
I have this exact same problem! Someone on the Canadian Facebook page pointed this link out to me. I took it to the service centre in Oakville, ON Canada yesterday for them to take a look and they said they are going to send to head office and do investigation. They said they wanted to see if this had happened to anyone else - and now I know someone that did have this happen!
We also noticed this the first time the car was lifted in order to put on winter tires. I have also never had my car towed so it had to be prior to delivery at the Service Centre. Lesson learned (?) but I did not crawl under my car at the delivery which took approximately 15 minutes and they were practically shoving us out the door due to the amount of deliveries that day.
Interesting that I took delivery of my car May 30 - two days before you took delivery of your car.