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Ours was ordered and picked up last Tuesday. It's standard for paperwork to say 50 miles but ours had 7. I would definitely investigate if yours had 500.
Mine had 23 in 2013. I think they tested them more at the factory back then - so a new MX should have way less than 50. 500 is an order of magnitude too many.
I have a new custom order in. I told the rep I would "refuse" the car if it had more than 20 miles on the odometer - he hasn't replied. A previous "new" car I bought had a couple hundred.
Maybe 20 is low but not by much. Is that unreasonable?