*Sugar* show alert---Picked up today ---Just sent this email--->
Hi Manager,
Thankfully I am home safe…in the 9 months I have been waiting for this Tesla, I could not have dreamt a worse delivery day.
I expected Safety & Quality in my new Tesla…and I received neither.
Quality-
5 minutes before I arrived, I received the following text, “we found a paint defect…” That car should have never left the factory looking like that (see pictures)…considering I presently have no vehicle...I decided on your option of getting it repainted in the near future with a Tesla loaner.
Next Issue—while pairing my phone to the car…we found another phone already paired. WHAT? WHO? See attached photo.
Next Issue-- ugly green tape stuck under the front Tesla emblem…see picture
Next Issue- Missing trunk piece
Safety-
During initial tutorial…SA stated “do not to worry about” the Tire Pressure sensor light being on…he stated the car will recalibrate and that will turn off…5 minutes down the road the error light was still on and then a new one appeared ”air suspension” (see images)…I called (couldn’t get through) and texted asking if these error messages should still be on (you have that text)…sure enough...a few minutes later the rear tire blew out while I was driving on the Interstate. Fortunately I was able to get to the shoulder without accident. Upon replacement of the rear wheel, we (the vehicle tech was very helpful) realized the rear fender had been damaged. (see pictures)
Next Issue- SA mentioned he was emailing me links to must watch videos on how to operate the vehicle….nothing as of yet.
I ordered this car back in February expecting a March delivery…while everyone laughed at me waiting these long months, I always replied, “It is a Tesla and will be worth the wait”.
I never thought I would be second guessing this decision…
Manager- tomorrow we need to discuss the following option:
- Take this vehicle back—match me with another VIN of identical specs—I am not returning this VIN because I do not like a spec or are having second thoughts---This is a Tesla issue--I will accept a Tesla loaner until it comes in---doesn’t matter what model.
You know I want a NEW Tesla…that is obvious…my current VIN with a paint fix and a new fender would not be optimal at this point.
Crazy Stuff Fellas---Here I was thinking my journey would finally be over...wish me luck