iSpencerPRo
Member
LOL. So out of my 2 months of waiting my DS has not called me once. I have to initiate every phone call to find out what's going on with my car. She swore that the last time I called her she would keep me updated because it's been such a shitty experience. Car finally gets out of production and no call. Texted her yesterday. No response... to be honest I don't know what an OA is because I get 0 customer service from anyone at the Costa Mesa office.
Safe to say, I feel like I made the wrong decision in purchasing a luxury car from a company that can't answer a phone, return an email, return a text/call, call for any update. I must have the worst DS and worst luck because everyone else is saying this isn't common.
Safe to say, I feel like I made the wrong decision in purchasing a luxury car from a company that can't answer a phone, return an email, return a text/call, call for any update. I must have the worst DS and worst luck because everyone else is saying this isn't common.