here on the east coast of the US, over my 45+ years of interactions with above, I have found it preferable to get root canals without benefit of anesthetic, it's that bad here.Dealership experiences of course vary region to region. My point was about the personal touch and number of choice that comes with dealerships vs. Tesla's unpersonal system...
With a dealership, having a normal, personal relationship with the sales and service advisors is often possible and something that can be developed long-term.