Octopus Energy, including Intelligent and go

[DaveNN]

I didn't realize you also get cheap electricity for the whole house if it decides to charge outside of the off-peak hours. That sounds like a nice little bonus.

Yep

But as noted above, the fair use policy comes into play.

 

[ACarneiro]

I'm feeding at 20Amp at the very max as I'm on a looped supply. Typically at under 13A.
For the next few days I won't be using the car at all.
Swings and roundabouts.

What a pain!
Did you approach your DNO to unloop your supply? There are many reports on here of people having it done for free (and some even getting a 3 phase supply as a bonus!)

 

[DaveNN]

What a pain!
Did you approach your DNO to unloop your supply? There are many reports on here of people having it done for free (and some even getting a 3 phase supply as a bonus!)

Yep.
Site visit in Jan (23)
It'll be FOC.
My house is looped to the semis across the drive and was a total surprise to me and the EV team when the install approval was bounced back.
We are last on the line.
My neighbour has a printed concrete driveway, so that's a none starter.
Mine is block paved, so they will come up.
Load limiters can be used as an interim measure....interim could be 2 years.
I had a good hour with the DNO, explaining that I'm having solar installed but won't connect to the grid until it's all sorted and I have no intention of feeding in.
My heat pump (17kw) won't be happening until late 23.
It's, as you say, a pain.

 

[Winner365]

Just thinking outside the box, I don't believe I've seen that IO requires the 'main' Tesla account to be used.
So here's a workaround (option 4 ). Maybe what you could do is create a second Tesla account with a new email address. Add it as an additional driver for your new model Y, and use those credentials with IO as there will be only one car in it.
Let us know if it works!

I did this for my wife. Granted access to my new model Y as I’ve my old 3 (going back) and new Y on my account for the next month. She only had the Y and meant we could sign up

 

[DaveNN]

Isn't this workaround a bit iffy?
;-)

 

[Drew57]

I'm pleased to report that the process has completed for removing the original car from my Tesla account & adding the new one to my IO account.

IO 'connect device' has run on the Octopus app for the Model Y as it is now the only car registered to my home address. The test charge ran for 5 minutes and everything is back where it needs to be. The other car is going up to my Daughters.

• Main Tesla a/c has new car on Intelligent Octopus & retains remaining supercharging credits (to May 2024)
• Other Tesla a/c has old car to be used & charged elsewhere & any supercharging will be paid for

 

[browellm]

I'm pleased to report that the process has completed for removing the original car from my Tesla account & adding the new one to my IO account.

IO 'connect device' has run on the Octopus app for the Model Y as it is now the only car registered to my home address. The test charge ran for 5 minutes and everything is back where it needs to be. The other car is going up to my Daughters.

• Main Tesla a/c has new car on Intelligent Octopus & retains remaining supercharging credits (to May 2024)
• Other Tesla a/c has old car to be used & charged elsewhere & any supercharging will be paid for

That's brilliant. You just never know with Tesla. Expect to bang your head against a wall for months and they come through within 48 hours

 

[Pink Duck]

Monday 12th now looking likely for the next National Grid ESO DFS, aka Octopus Savings Session.

 

[Chirag129]

Hi, I have a quick question regarding Intelligent octopus. I am thinking of joining once my octopus go finishes.

But my tesla app shows the car location as next door would Octopus reject my sign up because it doesn't match my home address on their system?

Thanks

 

[Utumno]

Hi, I have a quick question regarding Intelligent octopus. I am thinking of joining once my octopus go finishes.

But my tesla app shows the car location as next door would Octopus reject my sign up because it doesn't match my home address on their system?

Thanks

No.

 

[browellm]

Hi, I have a quick question regarding Intelligent octopus. I am thinking of joining once my octopus go finishes.

But my tesla app shows the car location as next door would Octopus reject my sign up because it doesn't match my home address on their system?

Thanks

Unlikely if "next door" is close by, but be aware it's not unknown for those with location discrepancies in the Tesla app can have issues getting the test charge completed.

 

[spooksman]

Unlikely if "next door" is close by, but be aware it's not unknown for those with location discrepancies in the Tesla app can have issues getting the test charge completed.

I live at number 38, the car insists it's parked at 36, but I had no issues with the test charge etc.

 

[Chirag129]

I live at number 38, the car insists it's parked at 36, but I had no issues with the test charge etc.

Yeah basically the same I'm at 12 but the car says it parked at 14.

 

[Andywil]

Yeah basically the same I'm at 12 but the car says it parked at 14.

Check in Google maps it's probably wrong there which is the reason. You can get Google to update the house number, although it takes a while to be done.

 

[Skie]

As long as it’s consistently wrong, then you’ll be fine. Another 38 but reported as 36 here, and I don’t blame it as the detached garage is closer to 36 than my house.

 

[spooksman]

Before I start 'troubleshooting' too hard, does anyone else's Octopus app continually ask for username and password?

Seems to work properly with my fingerprint for a while, then I have to sign in all over again.

I'm on Android btw.

 

[kelvin 660]

I don't have the biometric option turned ON and maybe because I look at the app almost daily it has rarely logged me out.

 

[ACarneiro]

Probably a glitch, but my Go Faster rates are missing from my Octopus account and OctopusWatch is showing a "forecast rate" of 35p/kWh even during my "cheap o'clock"

Anyone else experiencing this?

 

[rumballd]

Yup, same here, both app and Web page.

 

[ACarneiro]

Yup, same here, both app and Web page.

Thank you. I just installed my free Octopus Home Mini and was worried it had messed with something in the backend.
I’m sure it’ll be fixed soon