TMC is an independent, primarily volunteer organization that relies on ad revenue to cover its operating costs. Please consider whitelisting TMC on your ad blocker and becoming a Supporting Member. For more info: Support TMC

Rear ended today. 3-4 month wait - parts not available.

Discussion in 'Model 3' started by Garlan Garner, Jun 5, 2019.

  1. outdoors

    outdoors Not so well known

    Joined:
    Aug 10, 2014
    Messages:
    1,047
    Location:
    tin can see ^
    Illinois is a diminished value state, which means you may be entitled to the diminished value of your vehicle after an auto accident. The statute of limitation on diminished value claims in Illinois is 5 years, and Illinois does have uninsured motorist coverage for diminished value. You can't submit a Illinois diminished value claim if you were the at-fault party in an accident, or if the damage was caused by something other than a collision.

    Illinois Diminished Value - Diminished Value Claims and Appraisals in Illinois

    Just read it on the internet. Might not be true. I would look into it. @Garlan Garner has been through the ringer on this. Maybe a little $ back in the pocketbook might take the sting away.
     
    • Informative x 1
    • Love x 1
  2. dmurphy

    dmurphy EV: Converted.

    Joined:
    Dec 7, 2018
    Messages:
    1,012
    Location:
    New Jersey - Morris County
    The universal truth ... pick two!

    In all seriousness, I’m glad your vehicle is repaired, repaired correctly, safely and to your satisfaction. It’s not a quick process, but I think it’s smart to choose quality and safety over speed. A month or two from now, that delay will seem like eons ago. A year from now, you’ll just be grateful you have an amazing car, and forget all about the delay.

    Enjoy the drive!

    68C7CAAD-68CB-43E6-9768-7829AF9D2FC8.jpeg
     
  3. Daniel in SD

    Daniel in SD Active Member

    Joined:
    Jan 25, 2018
    Messages:
    3,466
    Location:
    San Diego
    Haha. Seems like with body repair on a Tesla you only get one (Quality). Still, it's better than getting zero!
     
    • Funny x 1
  4. MagnusMako

    MagnusMako Member

    Joined:
    Jan 29, 2019
    Messages:
    269
    Location:
    Austin, TX
    This right here is the number one reason I have not yet tried to sell my previous car (for the 7k it's worth). I definitely don't want to be stuck without a ride while my 3 sit's waiting on parts.

    I recall seeing a pic of a huge Tesla parts facility that was being erected a while ago. I wonder if that's made any progress yet or why there is still such an issue with supplying parts. You would think the bottleneck would be solved by now.
     
    • Like x 1
    • Disagree x 1
  5. dmurphy

    dmurphy EV: Converted.

    Joined:
    Dec 7, 2018
    Messages:
    1,012
    Location:
    New Jersey - Morris County
    Given the frame and body damage here, I don’t think the time was unreasonable. Sure, other brands would’ve allowed the banged up frame to be bent back. Tesla said NO - they prioritize safety over expedience. I’ll take that trade EVERY.SINGLE.TIME.
     
    • Funny x 2
  6. Garlan Garner

    Garlan Garner Supporting Member

    Joined:
    Mar 31, 2016
    Messages:
    10,133
    Location:
    Chicagoland
    UPDATE:

    I took my car to Tesla today because it would NOT update successfully.

    Conclusion - the repair shop "Auto Nation" did not replace the Restraint Control Module.

    That's a device that is supposed to be replaced after EVERY accident.


    Well, Well.... here we go back to the Tesla Certified Body Shop.
     
    • Informative x 5
  7. AlanSubie4Life

    AlanSubie4Life Active Member

    Joined:
    Oct 22, 2018
    Messages:
    3,399
    Location:
    San Diego
    Well, at least they can do it while you wait! Presumably should take no more than 30 minutes.
     
  8. rickjames

    rickjames Member

    Joined:
    Feb 13, 2018
    Messages:
    74
    Location:
    San Diego, CA
    I also got my car fixed today, only to have to go back and have them reorder a rear bumper because it doesn't match the car. It's several shades lighter blue than the car. They said they'll even order two and show me both in order to ensure I get a good match.

    The front bumper is very slightly lighter than the rest of car so I think I will keep it.

    All of this is after waiting since November 2018 to get them replaced. I was aware of color matching issues with red and especially white cars, but not blue. My original bumpers matched perfectly.
     
  9. justacarimo

    justacarimo Member

    Joined:
    Sep 4, 2019
    Messages:
    6
    Location:
    USA
    How did it go? It’s been four weeks since I’ve gotten the car back but the insurance company is still reviewing the DV claim for me.
     
  10. Garlan Garner

    Garlan Garner Supporting Member

    Joined:
    Mar 31, 2016
    Messages:
    10,133
    Location:
    Chicagoland
    Really? Its that simple?
     
  11. dennisvab

    dennisvab Member

    Joined:
    Dec 1, 2017
    Messages:
    169
    Location:
    Central New York
    Nope. I doubt it’ll take 30 minutes. You have to remove the center console before you remove the RCM. You have to reinstall the new RCM and they have to program it. Definitely more than 30 minutes of work.
     
  12. SO16

    SO16 Active Member

    Joined:
    Feb 25, 2016
    Messages:
    1,470
    Location:
    MI
    Do you mean a software OTA update failed?

    Are they supposed to be replaced on all cars by all manufacturers after an accident? If so, I wonder how often that gets missed. And if it can potentially be missed, I guess it’s good that Tesla update caught it. Probably would never know on another vehicle. Well...until it’s too late.
     
  13. AlanSubie4Life

    AlanSubie4Life Active Member

    Joined:
    Oct 22, 2018
    Messages:
    3,399
    Location:
    San Diego
    Oh well. We could hope for a break. In any case since they screwed this up I imagine the body shop will drop everything and get it done right away. I guess 30 minutes was too aggressive but obviously it is a less than one day sort of thing (and that should be insisted upon of course).

    The description actually makes it sound like it might well take about 30 minutes for the physical labor. I imagine center console removal is pretty trivial if you know what needs to be done! Fiddling around with programming will extend the time a bit though.
     
  14. dennisvab

    dennisvab Member

    Joined:
    Dec 1, 2017
    Messages:
    169
    Location:
    Central New York
    I forgot that I had an estimate from an approved shop to do this exact work. Just looked at it, they quoted me 3.6 hrs of labor. That was with me paying out of pocket. If this was an insurance job the estimate quoted 5.4 hrs of labor lol.
     
    • Informative x 2
  15. billionaiire

    billionaiire Member

    Joined:
    Apr 2, 2019
    Messages:
    156
    Location:
    West of Mississippi
    Diminished value claim settled for $5000 for my 6 month old Model 3 Standard Range Plus (about 14% of new car sale price excluding tax).
     
  16. Garlan Garner

    Garlan Garner Supporting Member

    Joined:
    Mar 31, 2016
    Messages:
    10,133
    Location:
    Chicagoland
    Ok thanks. Do you work for Tesla or something? How do you know so much about this?
     
  17. Garlan Garner

    Garlan Garner Supporting Member

    Joined:
    Mar 31, 2016
    Messages:
    10,133
    Location:
    Chicagoland
    Indeed. the OTA failed.

    I was told that it is to be replaced on ALL model 3's involved in an accident.
     
  18. AdamVIP

    AdamVIP Member

    Joined:
    Mar 4, 2019
    Messages:
    155
    Location:
    California
    So how does it work with a rental when the other driver is at fault. Surely their insurance isn't covering months long waits right? Are you having to go to small claims court for it?
     
  19. AlanSubie4Life

    AlanSubie4Life Active Member

    Joined:
    Oct 22, 2018
    Messages:
    3,399
    Location:
    San Diego
    Funny the insurance quote is so much more. Whatever they can get! Yeah, so probably less than 2 hours of actual labor. It's always so crazy how many hours they bill for things. I sometimes see the billed hours for certain work on basic car maintenance and it always stuns me how long it is claimed to take, given I could do the same job, usually in less time, and it's not even my job and I have crappy equipment compared to what a shop has! As a specific example - a brake and rotor replacement. Pretty sure that would usually be billed at something like a minimum of 2 hours. That's with a full-on lift and a wide-open non-cramped work environment. Crazy!

    In this case maybe it's accurate. They'll probably spend hours trying to figure out how to program it. :)

    Anyway, Garlan will let us know how long it actually takes...I assume it will be same day in any case. I wonder if it will fix his problem...
     
    • Like x 1
  20. Garlan Garner

    Garlan Garner Supporting Member

    Joined:
    Mar 31, 2016
    Messages:
    10,133
    Location:
    Chicagoland
    Indeed their insurance is covering every single day of car rental. No court at all.

    Over $2000 in car rental fees alone.

    Most insurance companies net over $2billion dollars per year.....my accident was nothing to them.

    Keep in mind though....that I filed the insurance claim with the insurance company of the lady who hit me. They HAVE to cover my rental for however long the repair takes.

    MY insurance company only covered me for 30 days.
     

Share This Page

  • About Us

    Formed in 2006, Tesla Motors Club (TMC) was the first independent online Tesla community. Today it remains the largest and most dynamic community of Tesla enthusiasts. Learn more.
  • Do you value your experience at TMC? Consider becoming a Supporting Member of Tesla Motors Club. As a thank you for your contribution, you'll get nearly no ads in the Community and Groups sections. Additional perks are available depending on the level of contribution. Please visit the Account Upgrades page for more details.


    SUPPORT TMC