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Supercharging letter from Tesla 8-13-2015

Discussion in 'Model S: Battery & Charging' started by napabill, Aug 12, 2015.

  1. MyJoule

    MyJoule Member

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    #81 MyJoule, Aug 12, 2015
    Last edited: Aug 12, 2015
    Like many others, I got the letter too- I've used the nearest supercharger (55miles) several times but not at all since May- Interestedly, we have two Model S's and one is registered to me and the other to my wife- I got the letter and she didn't Also, interestingly, she got the referral e-mail and link and I didn't.

    I admit, too that I'm a bit annoyed but given that many communications from Tesla are garbled, I'm not too upset. There are other problems in the world that have my attention. I plan to continue to use superchargers on road trips and to charge at home the other 99% of the time using our HPWC or Blink(until either dies) then I will likely replace with Clipper Creek (daughter has a Volt)
    or just a plain 14-50 outlet.
     
  2. shelbri

    shelbri Member

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    When I ordered my car In June 2014 there was no discussion about Supercharging being for long distance travel. In fact, my DS made it a point that I could charge for free anytime at the Supercharger in Darien CT as often as I'd like.

    Now I fully appreciate the need to allow travelers priority but I have never seen more that two Teslas at this site ( with 4 stalls).

    I charge every night at home but my weekend commute is from home to Stamford, CT to Mystic CT to home. My marina in Mystic does not have charging and I sometimes need charging in Milford CT to make it home with a small buffer.

    I do this just about every weekend so I am using local superchargers and will continue to do so.

    Tesla can't just change the rules.

    Of course, I say all this and I have NOT received a letter. I hope I don't. Love the car and the supercharger network. 25k miles in 10 months.
     
  3. beingpaulp

    beingpaulp Member

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    I got the email, I was also told the same thing in the letter verbally *after* taking delivery while in for service. Before delivery I was told "use it as much as you like"....

    I was in a strange situation when I took delivery, was basically living out of hotels (without charging stations) so I was using Fremont as my fueling station.

    Now I haven't used a SpC in the last month, but after getting the email, I felt the need to go top-up at my local supercharger. It's my way of saying F U to the email.
     
  4. tinm

    tinm 2013 Model S Owner

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    Could someone please provide a screen shot of this email?
     
  5. Max*

    Max* Charging

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  6. tinm

    tinm 2013 Model S Owner

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    Thanks, missed it.
     
  7. smac

    smac Active Member

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    I hope I get the letter, I'll frame it!

    (Non SpC enabled 60 owner :D )
     
  8. Cyclone

    Cyclone Cyclonic Member ((.oO))

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    Exactly what I was thinking!

    - - - Updated - - -

    Good one! :)
     
  9. sorka

    sorka Well-Known Member

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    This is most ironic. Given how little some of the letter recipients claim they've used the SCs, i should have gotten several letters already. I supercharge often and frequently on my 260 mile round trip commute. I use Fremont and Manteca weekly.

    - - - Updated - - -

    Like me as I have a 260 mile round trip commute, but I did not receive the letter.

    - - - Updated - - -

    They just want to make sure you never use in case you were thinking about it :tongue:
     
  10. danahull

    danahull Member

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    Hey there. What is your number? Would love to discuss. Dana Hull, Bloomberg News [email protected]
     
  11. FlasherZ

    FlasherZ Sig Model S + Sig Model X + Model 3 Resv

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    And here it starts...

    I didn't receive a letter (yet). But I take it as a reminder note, that Tesla intended it to be a long-distance travel enabler, and perhaps for those who can't have charging infrastructure at home (yet). Not a big deal IMO, they aren't announcing any changes in policy or turning off supercharging for people. Come back screaming when they do.
     
  12. sorka

    sorka Well-Known Member

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    5K followers. Not bad. Probably worth lot of re-tweets.
     
  13. techmaven

    techmaven Active Member

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    I haven't gotten the letter. I'm starting to feel left out.
     
  14. vdiv

    vdiv Chief Grump

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    Reston, VA
    I haven't gotten the letter (yet), but I did get pretty much the opposite email inviting me to a new supercharger unveiling.
    It is in Norfolk VA, which is two superchargers (Woodbridge and Glen Allen) away:

    Norfolk.jpg

    Not sure if I should laugh or cry. Do you think I should go and ask for a clarification at the ceremony? No?!
     
  15. SmartElectric

    SmartElectric Active Member

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    Nope. I'm 20 km away from the Toronto supercharger, and have opportunity charged there a few times when getting service or purchasing accessories. The letter won't change how I charge, and it doesn't bother me one bit to see Tesla outline their policy clearly. However, as has been noted, it could have been done with more care and higher degree of accuracy on the algorithm (in indeed there was one).
     
  16. brianman

    brianman Burrito Founder

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    Please let us know when Model X drivers start getting the letter. :)

    I presume Roadster drivers aren't getting it (unless they have a Model S).
     
  17. Canuck

    Canuck Well-Known Member

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    This is really poor communications on Tesla's part. Not only do they upset people who use the Superchargers for their rightful purpose, but those are abusing their use get painted with the same broad brush so as to mean practically nothing.
     
  18. capt601

    capt601 Vin02324

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    If you want to contribute to another one-sided article about Tesla give them a call.
    now we know how little research the writers actually do - read about a couple people complaining on a forum and than write an article. guessing they will put something negative out this evening or tomorrow morning.

     
  19. Nevek

    Nevek Overt Member

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    That is the real issue. Ok, it's a little disconcerting to get the note when it doesn't apply, but because of the error in filtering, those who might need a gentle (and let's face it, it is gentle) reminder don't think it's them.

    Wait-maybe I'm one of THEM!

    Oh well, let's talk about Model X green dots and Model S autopilot missed commitments instead.
     
  20. RDoc

    RDoc S85D

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    I'm certainly no lawyer, but I have seen companies build legal cases against employees they intend to fire. They start off with a mild warning about some trivial thing, then another, etc. and after a few months they've got a file of warnings they can refer to.

    My point is: don't be too sure this is all that innocuous, everyone getting the letter has been warned once.
     

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