Something I didn't know, but found out from roadside assistance. If you are charging and for what ever reason the charge station loses power it seems the Model S shows the unlock button for about 30s, then it disappears and the car thinks the chargeport is closed. Clicking on open chargeport will not actually unlock the locking pin so there are two ways to unlock. Either you re-enable power to the charging station (not necessarily possible) or you double click your keyfob. As it unlocks the car it also unlocks the locking pin. I needed that as there was no way to get the charge station back on power on Saturday so that was a useful piece of knowledge I didn't know before.