FlatSix911
Porsche 918 Hybrid
All of the above along with the variability of different arbitrators hearing the case... win some, lose some
-
Want to remove ads? Register an account and login to see fewer ads, and become a Supporting Member to remove almost all ads.
Yellow screen? Force Tesla to Replace it!
- Thread starter testhrowaway
- Start date
All of the above along with the variability of different arbitrators hearing the case... win some, lose some
FlatSix911
Porsche 918 Hybrid
A Class Action would fix this issue long term for all Tesla owners... we just need someone to step up.
ahkahn
Active Member
Let us know when they call you to cancel.
Same exact thing happened to me. Happened overnight. From there, I set up a mobile and they texted me to cancel it. Never did respond to my subsequent texts.
ahkahn
Active Member
I also wonder why all of a sudden this is happening to what appears to be at least hundreds of people... I've been on the forum for a couple of years and this issue was never really a hot topic. All of a sudden this thread and the other one have totally blown up. Very weird.
I wonder if a software update changed the way the hardware worked and something inside ended up damaging the MCU? Perhaps it is the recent changes in brightness/darkness for the MCU that Elon was tweeting about a while back?
I wonder if a software update changed the way the hardware worked and something inside ended up damaging the MCU? Perhaps it is the recent changes in brightness/darkness for the MCU that Elon was tweeting about a while back?
I think previously Tesla was just replacing affected screens quickly and with no hassle. The policy change to deny replacement is why the issue has gathered so much attention here in the forums.
whitex
Well-Known Member
It's thousands, not hundreds, hence Tesla fighting so hard - it's millions of dollars worth of screen replacement they are fighting. Why? Well, in Elon's proud agile strategy, they continually keep on changing, redesigning, and testing on production customers. The problem was it took a few months for the problem to show up, then few months more to realize it's so many cars, then even more months of denial and believing "software will fix it", then even more time to come up with a solution which at least on the surface works (nobody knows how permanent it is, like with all other stuff, testing is done on production customers). End result, they have 2-3 years of production cars, probably all if which will at some point exhibit this problem, and the number of occurrences is exploding, hence the TMC flood of outrages people because Tesla is flat out lying, giving people different stories, while flat out refusing to fix (until recently where they started trying out the 3 UV machines they have, so if you are lucky you get a fix attempt).
Funny thing, it's not even clear that they fixed it for me cars. They may be adding to the problem every day.
iqless
Member
I think it is just that Tesla started to deny screen replacements for this over six months ago saying that a fix is on its way. People were patient and waited for Tesla to come out with a solution. However, after months of being given the run around and generally treated like idiots by the service centers owners were fed up.
Tesla brought this upon themselves. They could have continued to replace the screens until the UV treatment was available then silently switch over to that. Most people probably would not have cared and Tesla wouldn’t have generated so much Ill will towards them from customers.
ahkahn
Active Member
ahkahn
Active Member
CuriousG
Active Member
From yellow, white, then brown? I think we call all agree maybe you need to see an optometrist for color blindness.
they may just keep pushing it out so many people are out of warranty?
It's Elon Musk. He took over national service since John McNeil left the building. Everything we are experiencing, from inability to speak to a live person to all of the warranty declines, are all Musk's decisions. I wonder if Musk receives this sort of treatment when his Mclaren is in the shop?
I think, legally, the warranty still applies if Tesla is responsible for the delay. (In other words, you fulfilled all your responsibilities in reporting it promptly, before the warranty expires.)
T3slaOwner
Member Extraordinaire
If enough people go to arbitration and win, that will hurt a lot more than just fixing the durn things in the first place. If they get taken to arbitration a couple of times before losing, it will get very expensive for them. How much does it cost the consumer to go to arbitration and lose? I believe if you win Tesla has to pay it all, no?
