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Am I being petty about my repair? What would you do?

Discussion in 'Model 3' started by Rothgarr, Sep 12, 2019.

  1. Rothgarr

    Rothgarr Member

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    Around two weeks ago I was parallel parked while enjoying dinner with friends. My phone showed me the dreaded "Sentry Alarm has been triggered" (first time I ever saw this on my phone). I ran out just in time to see a dark SUV driving away as my alarm was blaring and lights were flashing. I did a quick look and didn't see anything damaged on my car, but it was also dark (around 9 PM).

    The next morning I reviewed the sentry footage to see that a guy in a black GMC Terrain made an illegal left turn, then tried to park in the spot behind me. It took him, like, 8-10 tries to get into the spot, shimmying back and forth to get in. Then he hit my back bumper. You can see my lights flashing and he immediately started unshimmying his way back out to leave. I got his license plate and all.

    Now that I knew someone hit my rear bumper, I checked my car in the garage and sure enough, there was a scuff. I was able to clean it up to where you really couldn't even see it, but the finish was clearly gone from that spot (about 5-6 inches long, maybe an inch or two high. Looks like his license plate hit it. Only I know it's there unless I point it out to people).

    But I was still pissed. My car was less than two months old and had zero paint issues. And this guy hit my car and took off, no note or anything (honestly, I think he was drunk seeing how lurchy he was trying to get into the space and how often he hit the curb and how many tries it took him). I brought the footage to the police, and they got the guy for hit and run. I also reported it to his insurance. After seeing the video they immediately accepted responsibility and told me to get a quote.

    I took the car to my detailer to see if he could do paint correction but he said there's a dent so he wouldn't touch it. Yesterday I took it to a Tesla-approved shop and they confirmed the dent and the quote came out to *gasp* $4,500. Apparently they have to remove the back seats and all the trunk trim and brake lights to get to all the screws and fasteners to remove the bumper, etc.

    So now I'm wresting with two dilemmas:
    1. $4.5k seems like a LOT of money. They other guy's insurance would be on the hook, but it seems like such a waste for something you can barely see. But at the same time, every time I wash the car I'd know it's there (and I wash it by hand a LOT) on a car that's only 2.5 months old. Part of me is doing it out of spite, since the guy took off with complete disregard for any damage they may have done. Do you think it's worth it?
    2. Since they have to dismantle so much of the car, I'm afraid it won't be the same after it's reassembled. I'm also paranoid that the paint won't match (Pearl White). From their website it appears they have fixed a lot of Teslas (among other high-end luxury cars, it's Westchester county, New York). Would you have the same reservations?
    Thanks for your input!
     
  2. JasonR67

    JasonR67 Member

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    Start the claim. Get the check from the insurance company. By then you’ll know how you feel about fixing it.

    I am concerned, based on reading too many articles on the forums and watching too many YouTube videos, that there could be deeper issues which will be much easier to get covered now.
     
    • Like x 1
  3. AndrewAllen

    AndrewAllen Member

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    Can you post a picture of what it looks like now?
     
  4. TheOtherPete

    TheOtherPete Member

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    Take the $4500 check from the insurance and don't get it fixed.
    Every time you wash the car and see the spot think about that extra $4500 you have in the bank. :)

    If its just the clear coat that is missing (not sure what you meant by the finish is clearly gone) you may want to find another body shop that will re-spray the bumper with clear coat, it should not cost that much at all.

    I agree with your concerns about the rear half of the car being taken apart because they never seem to put everything back together the same way as when it was originally built in the factory.
     
    • Like x 13
    • Disagree x 2
  5. jkoya

    jkoya NA2 NSX

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    Can you get a quote from a different Tesla Approved body shop ? I don't know where you are located, but some cities have more than one...
     
  6. jjrandorin

    jjrandorin Another BMW convert

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    You also dont know if there is something "deeper" under there, and NOW is the time to find out in my opinion. Maybe its petty (ok I know its petty), but if I was in your situation, I would want the charge to be enough to deter the guy from every even considering doing something like that again.

    He parked behind you, hit your car hard enough to dent it with his big @#@R vehicle, then tried to get away, not knowing the car was being taped. The more of these situations that happen (with consequences) the more people will "be careful around tesla's".
     
    • Like x 1
  7. ewoodrick

    ewoodrick Active Member

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    Did you report to police? Would this be considered a hit and run?
     
    • Funny x 1
  8. jelloslug

    jelloslug Active Member

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    Take the claim check and then go to your service center (not a body shop) and have the bumper cover replaced. The service centers stock factory painted front and rear bumper covers (the rear one is $900 painted) and they will install it for about two hours worth of labor. I did this on our Model 3 except that I swapped the bumper cover myself.
     
    • Like x 3
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  9. jelloslug

    jelloslug Active Member

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    Also, the only trim that has to be removed to take the bumper cover off is the trim around the trunk opening. I swapped our bumper in about two hours in my garage with a screw driver and a wrench.
     
    • Informative x 3
    • Like x 1
  10. antoinearnau

    antoinearnau Member

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    I think that is the way to get it fixed. I once asked for a quote from an Tesla approvef shop, and it was totally ridicoulous...
     
  11. hydro 481

    hydro 481 Member

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    Show us a picture of the damage spot?
     
    • Like x 1
  12. jkoya

    jkoya NA2 NSX

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    Were you happy with the color match of the pre-painted bumper cover ? Just curious, as I've read some other threads in which some owners noticed some color variability with the white and red.
     
  13. MP3Mike

    MP3Mike Well-Known Member

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    You need to have them show you where the dent is. It sounds like it isn't on the bumper cover. Did they give you a detailed quote, or just the total estimated cost?
     
  14. super20g

    super20g Member

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    They replaced the front and back bumpers due to delivery damage on my white one and they no longer match as well... It's not terrible, but it's noticeable if you care about those things...

    OP: I'd take the check and live with the scuff, or replace the bumper cover, your prerogative. Don't feel bad about it either. Stuff happens, but he shouldn't have took off... That is why we pay for insurance for decades of non use...
     
    • Like x 2
  15. dennisvab

    dennisvab Member

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    I really question what the body shop told you. The back seats do not have to be removed in order to remove the bumper cover. Your quote may have been unnecessarily inflated. As someone above suggested take the $4,500 check and go to the service center to get the bumper cover replaced.
     
    • Like x 3
  16. TMK26

    TMK26 Member

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    I don't think this works anymore... the insurance company issues their checks to the body shop now.

    At least that was the case with my recent repair. Then I had to prove that the work was completed by driving to my insurance agents office for them to take pictures.
     
  17. Burrito

    Burrito Member

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    best advice
     
    • Like x 1
  18. Kevy Baby

    Kevy Baby Member

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    Yes
     
  19. JulienW

    JulienW Active Member

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    Careful since diminished value may NOT be worth it. If you plan on keeping the car 5 or more year no big deal but having an "accident" and "repair" on your CarFax will kill resale value.
     
    • Informative x 1
  20. holmgang

    holmgang Member

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    Are you able to get the guy's contact info?

    If so, you could negotiate a private settlement from him.

    1- he's already dinged on his record for the idiocy
    2- it would hurt him "directly", and yet it the OOP might also he less than his premium increase, so he would accept it
    3- you get cash in pocket, for a repair you truly didnt need, without the anxiety over disassembly
     
    • Disagree x 6

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