Anyone got HW3 retrofit yet?

[Mardak]

Fairly low VIN (4xxx), took delivery in Jan 2018 with FSD… I'd like to note that while I'm glad to see they're actually starting to upgrade customer cars, I do wish they'd prioritize taking care of earlier buyers / HW 2.0 people first.

Your low VIN seems to be consistent with how Tesla does rollouts where for Model 3 reservation holders owners might have the most relevant experience on this particular forum. An early reservation did give priority to orders and deliveries but only of the versions that were "easier" or "cost effective" for Tesla to complete, so early-reservation LR had priority over late-reservation LR, and then came early-reservation AWD then late-reservation AWD.

So similarly, looks like Tesla is trying to prioritize early buyers in this FSD retrofit process, so perhaps your low VIN 00#xxx ("Group 1") gave you priority over later Model 3 deliveries, and Tesla is in a better place to do HW2.5+MCU2 upgrades first. But yes, arguably Tesla has known for a long time that they'll need to do HW2.0->FSD upgrades too and could have figured it out before even starting HW2.0->FSD.

 

[Paul 666]

They've already stated that the Service Center will call you and set up an appointment when your VIN-specific HW3 computer model is shipped to them and is ready to install. You can't get it by making a random appointment or by just going in...They doing a controlled rollout....

That’s exactly what I was told last week by a Tesla mobile tech.

 

[LM-5]

I would suggest that nothing about the rollout of HW3 will be "fair" as some are hoping for. They'll do what's logistically prudent.

 

[North75]

That’s exactly what I was told last week by a Tesla mobile tech.

Have there actually been any reports of anyone getting contacted by Tesla to install HW3? as opposed to going in for something else and being told they would also do the upgrade.

 

[israndy]

Ok, got my car back - it was a tabula rasa, just like the day I purchased it

My long-time odometers were reset as well.

DANG. All this time putting my musical tastes into Slacker, and losing my ODO Trip meters seems very harsh. I read about others discovering there was no lifetime readout and so I renamed my Trip B in the showroom so I have had that this whole time.

Why would they not transfer your settings and information over from your old computer?? I'm gonna put it off until they get this sussed.

Tabula Rasa would be a good name for the Tesla after the upgrade. Or Tesla Rasa. Interesting that you chose that wording for a car that literally has a tablet display where the info was lost, a truly clean slate.

 

[Krash]

DANG. All this time putting my musical tastes into Slacker...

You shouldn't lose any Slacker settings. Those are tied to your car account and stored in the cloud.

 

[scubastevo80]

Have there actually been any reports of anyone getting contacted by Tesla to install HW3? as opposed to going in for something else and being told they would also do the upgrade.

Same question I'd like answered... are they actively rolling this out, or not? I'd like to have some idea as to where I am in the queue so I can determine whether the money I paid was worth it.

 

[Elmexiken]

Any update on this, for being contacted????

 

[CarterStC]

Any update on this, for being contacted????

In a way, I was contacted. Ranger was finishing up and he decided to look up my VIN to see if HW3 would be available. Later, he called me to schedule the upgrade, since my VIN was on the upgrade list.

 

[mtndrew1]

In a way, I was contacted. Ranger was finishing up and he decided to look up my VIN to see if HW3 would be available. Later, he called me to schedule the upgrade, since my VIN was on the upgrade list.

VIN range?

 

[teknoprep]

So I’m a little T’d. Service center emailed me saying my M3 was eligible for HW3 (built in Oct 2018). They said I had to have it done at the service center and mobile could not perform.

I scheduled an appointment through the app for the retrofit, and was emailed by the SAME rep saying my car wasn’t on the list and the appointment would be cancelled!

After showing the email they sent me, they apologized and said it wasn’t for me.

Guess I’m back on the wait list! Wish they would give us an estimated time - 3 months, 6, 12?

 

[dmurphy]

VIN range?

That means nothing. There’s no indication whatsoever that they’re going in VIN order.

could be by delivery date;
Or by model;
Or by color;
Or by state;
Or by mileage;
Or by number of hours of Autopilot use;
Or by purchase price;
Or by alphabetic order;
Or by number of twitter posts;
Or by complete random order.
Or, by driver height;
Or, by none of these.

Simply, we don’t know. There’s no direct correlation between VIN and retrofit availability.

 

[Elmexiken]

That means nothing. There’s no indication whatsoever that they’re going in VIN order.

could be by delivery date;
Or by model;
Or by color;
Or by state;
Or by mileage;
Or by number of hours of Autopilot use;
Or by purchase price;
Or by alphabetic order;
Or by number of twitter posts;
Or by complete random order.
Or, by driver height;
Or, by none of these.

Simply, we don’t know. There’s no direct correlation between VIN and retrofit availability.

Seems like it's going with low VINs, purchased early in 2018 so far.

 

[mattack4000]

Tesla does it by groups, it started with Group 1, which I believe to be AP2.5 cars.

 

[CharleyBC]

Tesla does it by groups, it started with Group 1, which I believe to be AP2.5 cars.

Even if that’s true, it’s still a huge group, and people are trying to divine the order within the group, putting us back to @dmurphy ’s post above...

 

[Knightshade]

Even if that’s true, it’s still a huge group, and people are trying to divine the order within the group, putting us back to @dmurphy ’s post above...

Well, I've yet to see anyone who isn't in the first 10k VINs report they have been upgraded....have you?
(I think they've also all been in CA, but less sure about that)

 

[alexdav]

I think I saw on Reddit someone got it in Las Vegas for a Model 3.

At any rate, Group 1 for S/X is almost certainly MCU2 + AP2.5. That one might be geographic restricted.

Group 1 for 3 is likely low VIN. And if you recall, deliveries initially started only in CA, so I think that's what we're observing now -- not necessarily a geographically limited rollout, but just a low VIN restriction.

Both our vehicles have completed the upgrade. The X was done in November and the 3 was completed last week.

 

[mattack4000]

The 3 came out much later they all had mcu2 and ap2.5 to start. Of course it only effected the earlier vins.

 

[fseir]

Well, I've yet to see anyone who isn't in the first 10k VINs report they have been upgraded....have you?
(I think they've also all been in CA, but less sure about that)

@CarterStC, one page ago:

Anyone got HW3 retrofit yet?

VIN 660xx

 

[Knightshade]

@CarterStC, one page ago:

Anyone got HW3 retrofit yet?

VIN 660xx

Then I sit corrected- apologies for missing that