That’s great, but some Chargefox stations have been offline for a while. What’s going on?
Sites and challenges
Torquay, Euroa & Barnawartha
The ultra-rapid chargers had to be temporarily turned off due to a critical issue that affected Tesla Model X drivers. That issue has now been fixed after working closely with the manufacturer and all three of these sites are fully functioning again
Goulburn, Kings Meadows, Keith & Murray Bridge
Some of the chargers on these sites had communication issues due to a particular combination of modem and setup we use. That caused them to disconnect and become unavailable when connectivity dropped out. We’ve changed to a different setup during the holiday season that we know is more stable, but we’ll continue to monitor the situation.
Toombul, Ballarat, Ballina & Shell Cove
These ultra-rapid sites are technically very complex installations that need to be finely tuned. Some chargers can be sensitive to power setups and may occasionally fault with internal errors. Whilst sites can be powered up again, we’ve been replacing parts such as breakers and internal power supplies for more stable operation.